Urbanheer Reviews | Read Customer Reviews of urbanheer.com

UrbanheerReviews of urbanheer.com

3.9116 reviews
Costume & Wedding
1260 Carillon Point, Kirkland, Washington

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Urbanheer

About Urbanheer

Urbanheer began as a little gem in Kirkland, by the beautiful marina of Lake Washington. Encouraged by our customers and community, we are now expanding our experience across the United States.We are a U.S.-based growing company, creating opportunities here at home while bringing together distinctive fashion, quality products, and thoughtful service.We are also a learning organization. Your feedback, trust, and words of encouragement are a key part of our growth. Every review, suggestion, and kind message is a gift that helps us improve.We look forward to serving you with exceptional products, responsive service, and an experience that keeps getting better.

Urbanheer (urbanheer.com) has 116 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.

Also known as: urbanheer.com
Website: urbanheer.com
Category: Costume & Wedding
Location: Kirkland, Washington
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 91% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Urbanheer reviews

116 approved reviews, newest moderated first

Joel M.
Jul 11, 2024
Solucionaron mi problema inmediatamente
Solucionaron mi problema inmediatamente
Response from UrbanheerJul 30, 2024
Nos alegra saber que hemos podido solucionar su problema de inmediato. ¡Gracias por compartir su experiencia!
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Rico
Jul 11, 2024
Customer Service
I ordered a pair of hard-to-find shoes from Urbanheer. Unfortunately, the fit wasn't quite right. I was able to reach them by phone, they put me at ease (ordering from a company for the first time is always a bit of a gamble, esp if it doesn't work out for whatever reason), and assisted me with getting a return processed. It was seamless and efficient. It drew me to their site where I actually found a nice assortment of items that I will certainly shop, and will do so with the peace of mind knowing that this is a reputable company. That is so important in today's market where numerous companies appear and it's often difficult to determine which companies are legit. Thank you, Sam, and crew!
Response from UrbanheerJul 12, 2024
Thank you so much for your kind words and for sharing your experience with Urbanheer! We're thrilled to hear that our team was able to assist you efficiently with your return and that you feel at ease shopping with us. Your satisfaction is our top priority, and we're delighted to have earned your trust. We look forward to serving you again soon and hope you enjoy exploring our wide assortment and collection of products.
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Bertha Dian C.
Jul 10, 2024
This company is easy to reach and…
This company is easy to reach and responds to messages! They sent me a message right after I ordered that the order would be delayed for several weeks, so I called them to cancel my order. A gentleman answered right away and because he made such a good impression, I decided to keep my order and not cancel it. (I wish I knew his name!) The order came earlier than was thought, so I think they took care to get it to me as soon as they could. Urbanheer is an honorable company!
Response from UrbanheerJul 11, 2024
Thank you so much for your kind words! We're delighted to hear that our team's prompt response and dedication left a positive impression on you. Your trust and patience truly motivate us to do our best. We're thrilled that we could deliver your pre-order earlier than expected. Customers like you inspire us to maintain our commitment to excellent service. Thank you for choosing Urbanheer!
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Alex F.
Jun 27, 2024
Excellent Shirt Harbor
Excellent Shirt Harbor. Great quality, soft fabric, and perfect fit. Stylish and holds up well after washes. Highly recommend.
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Jason T.
Jun 25, 2024
Easy to shop and order
Easy to shop and order. I like some brands which I never heard off, refreshing to buy some unique European styles in US. Bought a T-shirt for a party and impressed with overall experience.
Response from UrbanheerJul 10, 2024
Thank you for your feedback! We're glad you enjoyed shopping with us and found unique European styles you love. We're thrilled you had a great experience and that the T-shirt was a hit. Looking forward to serving you again!
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Deborah P.
Jun 22, 2024
Good prices
Good prices. Easy checkout.
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Jasmine K.
Jun 22, 2024
Amazing fit and amazing quality
Amazing fit and amazing quality. Damn happy with the purchase!!!!
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Jessika K.
Jun 21, 2024
I ordered Dolce&Gabana card holder…
I ordered Dolce&Gabana card holder happy to get with a good price. Everything is great, customer service is excellent, friendly. Thank you Sam for the follow-up call and assistance. I highly recommend UH.
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