Upstep Custom OrthoticsReviews of upstep.com

I put on my insoles for the first day and it was an amazing experience. I have never had a set like these, there is support in each step. Thank you upstep.

Mary was very nice and made me feel heard. I know we had limited intervention through the chat but it was a good experience.

Ryan was very helpful to me in answering my questions and resolving my issue in a very professional manner, it was much appreciated.

Katie was extremely helpful with answering all of my questions

Ryan did a great job answering my questions. I did have a bit of a problem sending my messages. Sometimes it would just return to the next line so I could continue writing in the text box. Other times it would send the message when I hit the return. There was no arrow to send the message which would be nice for the future. Not knowing whether the return button was going to just take my message to the next line or send my message was confusing.

Ryan was quick to respond, helpful, not pushy, and gave me great advice. I will return to your company in the future because of the way Ryan treated me. Thanks much!

Everything went fine the ordering it was ez to order however I no longer want the male insole so I need my refund back thank you

Neuropathy had taken over my life. For the past 6+ years I have only been able to wear recovery sandals (slides), even during the winter. My Upstep orthotic inserts have enabled me to wear shoes again! Upstep has experienced medical professionals on staff. The amount of time the Podiatrist spent with me reviewing my neuropathic medical history (MRIs, x-rays, etc.), asking follow-up questions, and then communicating how they will design and build my inserts was something I never had expected. I can't say enough about the Upstep team members that took part in designing and constructing my inserts. I highly recommend Upstep.