Upstep Custom Orthotics#1 rated custom orthotics in the US. Upstep specializes in the design and manufacture of custom foot orthotics and foot care solutions.We provide the best custom orthotics available and do so at the most affordable price, in the fastest time, with excellent customer support.Our in-house professional Podiatrist designs each custom orthotic.Our Guarantee:If you’re not in love with your custom orthotics within 180 days, we’ll refund your order - no questions asked!
Upstep Custom Orthotics (upstep.com) has 3,671 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing
Medical Specialists · Denver, Colorado
Excellent
Medical Specialists · Spokane, Washington
Excellent
Medical Specialists · Irvine, California
Excellent
Medical Specialists
Excellent
3,671 approved reviews, newest moderated first
customer
Easy to use. Loved the quiz. I tried to add another pair for $95 and kept going through a loop of “add to cart,” take the quiz, etc. I finally decided not to add another one and was able to complete my order.
Response from Upstep Custom OrthoticsNov 27, 2022
Your feedback concerning the website is appreciated and forwarded to the correct department. It is not too late to order the 2nd pair at a discounted price! We will be in touch!
Heather
Very thorough. Great attention to details of specific needs. Timely and very simple steps to follow.
Response from Upstep Custom OrthoticsNov 27, 2022
It makes us very happy when customers like you appreciate our attention to detail and love how thorough we are! It is very important to have attention to detail when crafting something as personal and custom as orthotics! Thank you for your kind words.
K. D.
It was easy to order and customer follow-up was very timely. The boxes for the imprints (footsteps) came within a week and instructions were easy to follow. I am looking forward to receiving my orthotics (2 pairs). Also, the prices were much lower compared to custom casts.
Response from Upstep Custom OrthoticsNov 27, 2022
We appreciate the time you took to share your feedback. We rely on customers like you to let us know what we’re doing right to continue to provide the best experience possible.
customer
I was able to place my order easily.
Response from Upstep Custom OrthoticsNov 29, 2022
Thank you for sharing your experience!!
Alfredo V.
It was easy, following each step, answering the question, make the process fast and easy.
Response from Upstep Custom OrthoticsNov 29, 2022
It means so much that you ordered from us!
Angie J H.
I didn’t get to finish uploaded the photos of my shoes.
Response from Upstep Custom OrthoticsNov 29, 2022
That is no problem! We are here to assist you in any way possible. Let us do the work for you! Email your photos to [email protected], and we will be happy to attach the photos to your Upstep profile!
Michael R.
These inserts may change the quality of your life. They have mine. I have found relief in my toes they no longer tingle. My feet don’t hurt at the end of most days, like they did before I bought these insoles.
Response from Upstep Custom OrthoticsNov 27, 2022
Thank you for the kind words! It always makes our day to hear that people like you enjoy our product. Our customer service team goes above and beyond to provide personalized solutions for our community, so it’s wonderful to hear that they exceeded your expectations. I will surely pass on your feedback to the rest of our team; it will mean a lot to them. Thanks again for taking the time to reach out and share your experience. Please get in touch if you have any other questions or comments.
Michael
I do not have orthotics presently to send pictures of. I could not proceed from that page
Response from Upstep Custom OrthoticsNov 28, 2022
Hi Michael- thank you for your order! Please email your photos to [email protected], and we will do the rest! Thank you again!