Upstep Custom Orthotics#1 rated custom orthotics in the US. Upstep specializes in the design and manufacture of custom foot orthotics and foot care solutions.We provide the best custom orthotics available and do so at the most affordable price, in the fastest time, with excellent customer support.Our in-house professional Podiatrist designs each custom orthotic.Our Guarantee:If you’re not in love with your custom orthotics within 180 days, we’ll refund your order - no questions asked!
Upstep Custom Orthotics (upstep.com) has 3,671 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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Medical Specialists · Denver, Colorado
Excellent
Medical Specialists · Spokane, Washington
Excellent
Medical Specialists · Irvine, California
Excellent
Medical Specialists
Excellent
3,671 approved reviews, newest moderated first
Consumer
Chatted with Samantha regarding everyday orthotics and orthotics for exercise/ sports. She answered all my questions and was very helpful!
Response from Upstep Custom OrthoticsSep 6, 2023
Thank you for haring your experience! We are here for you the best way possible- the UPSTEP way!
Elliot S.
Mary was knowledgeable and very helpful with my needs
Response from Upstep Custom OrthoticsSep 6, 2023
Thank you kindly! We appreciate you taking the time to lave your feedback!
customerouchyfoot
Order placed. Lots of questions during order process, which seems good. Fingers crossed.
Response from Upstep Custom OrthoticsSep 6, 2023
Thank you for providing the information we need to design your new custom orthotics!
Rachael W.
KASIE was great and helped me navigate the remake process when I was having a lot of pain with my current Upsteps. I appreciate the company has this option and also provides another 120 days to try the new ones.
Response from Upstep Custom OrthoticsSep 6, 2023
We are here if your orthotics need to be tweaked. Thank you for taking full advantage of the perks we offer!
Tom
Mary was super helpful and took care of my issue super fast! My wife accidentally threw away the prepaid return shipping label and packaging, and Mary was able to get a new label sent to me via email within 24 hours!
Response from Upstep Custom OrthoticsSep 6, 2023
Perfect! We are glad to be of help! We pay for shipping as promised, and we realize accidents happen! No biggie! We have you covered!
Robert S.
Kasie was very helpful and friendly. I appreciate her outstanding customer service.
Response from Upstep Custom OrthoticsSep 6, 2023
Outstanding review! Thank you!
L G L.
Samantha was helpful and followed up with me multiple times
Response from Upstep Custom OrthoticsSep 6, 2023
Thank you! We believe following up and checking on our customers is extremely important for the best experience one can have! Thank you for the 5 stars!
Luis Amelburu J.
Quick response and very informative.
Response from Upstep Custom OrthoticsSep 6, 2023
Thank you. Our Foot Specialists go through intense training, and there is something to be learned everyday! We appreciate you and the 5 stars!