Upstep Custom OrthoticsReviews of upstep.com

I’ve been waiting three months. Everyone do not buy from this company. They say it just takes time. Well that’s not good business. Three months later I still don’t have them and I will be spending my money at a company with integrity and fast delivery. Three months is a joke. I’ll be sending them back for a refund before I ever open them. If they ever show up that is. Many Other companies also make custom insoles and don’t waste your time for three months !!! Shop around first avoid this scammer company.

Mary was awesome and answered all my questions. Nice to chat with a real person

My chat with Mary helped to clarify the type of insert I want. Great company employees to work with. I hope I'm as satisfied with the inserts. I really like that I have 180 days to test them out.

Daisy was kind, polite , and well informed about the products and services provided. She answered all of my questions with the utmost care. Thank you.

I bought these back in April, so I've been using them for a while by the time of me leaving this review. I work in a warehouse, and as you can assume, it's a very physical job. Tons of standing, walking, bending, and heavy lifting. I also have fallen arches (flat feet), and also broke my ankle and had it repaired. The insoles may have taken a shift or two for me to break in, but this may not be the case for everyone. It may take you more time, or less time. These insoles, paired with some knee braces in my case, now allow me to get through 10-hour shifts without nearly the kind of feet and ankle pain that I was dealing with before. I highly recommend these insoles. I've tried pretty much every major brand of inserts out there, and others that I've just come across online. Invest the money into custom orthotics. They may be more expensive at first, but if like with me, they help you get through your job and you work more hours as a result, you'll make your investment back. Plus you'll be much more comfortable, instead of miserable all the time.

DAISY was extremely helpful in answering my questions. Can’t wait to get my new orthotics!

Mary was very helpful in answering my order inquiry question

Fast response time, going the extra mile to make the buying experience as good as can be.