Universal YumsReviews of universalyums.com

I signed up because I seen an ad for it on my fb and thought it would be nice, however literally just two weeks after i paid for the first box i was charged for another! I had only had the first box a few days and it was terrible!!!! I paid 42 dollars and it was all worthless nasty food that looked cheap. I tried to get my money back since I didn't realize it would charge at the 1st of each month instead of the date i started...but was pretty much told no refunds...save your money and go elsewhere. Not worth a penny let alone 84 dollars total. Its bad business not to send out a refund if I didn't like the first box and cancelled why would I want a second one! I guess that's the only way they can make money is by ripping people off. Buyer beware! Its pricey and no good!

I can’t even describe the shock when I saw my PayPal was charged with $3980.90. I upgraded from a monthly subscription to a yearly, paid what was due via a credit card. Then at 1am that night, was hit with this massive charge. Assuming it was a mistake at first, because my automatic PayPal payments were to be cancelled because I just pre paid for the year, but it’s been 4 days of emails and social media messages and they are not replying. I’m sick to my stomach at this company. If they can do this to me, then they can do it to you. I still have faith someone will be in touch to refund me, but my advice is that it’s not worth to buy from them for the small chance they could do this to you. It’s criminal and incredibly distressing. I don’t know what to do to get my money back because I’m overseas. There is no phone number.

Worst costumer service I’ve ever witnessed. I have been a long time costumer and they do not know how to treat a costumer and don’t even message my emails back. I’ve requested for my card to nolonger be charged, but of course no response. I have told them my package hasn’t even left their warehouse(via tracking #) 16 days after tracking was provided I don’t have my package and they don’t care, actions speak louder than words....***** Plus the worse thing of all is they mail out snacks that have warning labels on the back of snacks saying this ingredient in this snack is known to cause cancer❗️❗️❗️. They truly don’t care about the costumer’s complaints or the health of us all, my wife and I threw everything that had the cancer warning label away and didn’t even try it. Horrible, terrible, crappy way to run a business; really wish I couldn’t even give 1 star, because they truly don’t even deserve a star😂.

Have nothing but trouble from this group. Try to reach them is like emailing to siberia. They write the same message over and over which addresses none of the questions you ask. They have no way of helping, but are sure good at taking your money. The snacks are good, but if you want to get them you have to sign your life away. First orders are delivered ok, but don't expect to keep getting that if you need to change something. I would never ever recommend this group.

No problems ever. No repeats. Lots of countries. Great tasting innovative snacks every time. Good portions of each. Great value too. I sent them to my family in another state, and they loved it! The kids are getting exposed to other cultures, and my daughter and her husband use the shipments as teaching moments to find the countries on the map and read about them.

My family has really enjoyed our Universal Yums subscription. We all get so excited each month when a new box arrives! What a fun idea!

this was a disappointing experience - i never received my first box after the shipping just never updated, and during this time frame i had already been charged for my second box. i was excited to try it out so this was a bummer. thankfully, customer service refunded me for both boxes without issue.

I did not have a good experience with this company i ordered an item and my package was stolen so i reordered it again and never received it i asked for a refund and was rejected even got the PayPal involved and still my issue was not resolved i wll not be making any future purchases