Nicole V.
Will I ever get what I ordered?
Still have not received product.
Response from Unitrophy.comDec 31, 2022
Hi Nicole Vaughn, Thank you for your feedback! We are so sorry for the shipping delays that caused you lots of inconvenience in this case. After contacting our shipping carrier and kindly inform you that your order is still in the shipping process as normal. However, it might have not been scanned yet due to the increasing amount of goods, which caused the lack of online updates. Besides, our shipping carrier stated that there was a snowstorm in the area near our warehouse so it might cause some delays for all the shipments at this time. Hence, please be patient to wait for your order and understand for us. Meanwhile, we will contact our shipping carrier to push your package to arrive as soon as possible for you. We sent you the update and the estimated delivery time of the order to your email, please check it for further shipping information. If you have any questions or concerns, kindly let us know at [email protected]. Have a great day!



