Long Distance moves are never easy… unless you use the right moving company. United Regions Van Lines is your trusted neighborhood, national and international moving specialist. Managed and operated by a team of dedicated moving professionals, we have moved people from suburb to suburb and halfway around the world. No matter the size of the move, we never compromise on our professionalism and attention to detail.
United Regions Van Lines (unitedregionvanlines.com) has 375 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
Also known as
unitedregionvanlines.com
Website
unitedregionvanlines.com
Category
Moving & Storage
Location
WAUKESHA, Wisconsin
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 37% of reviews.
Latest
Most recent review: July 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
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Moving day is usually full of anxiety, but this company made it a breeze. The movers arrived right on time and got straight to work. They were so organized and efficient that it felt like a well-oiled machine. What stood out to me the most was how careful they were with my belongings. Every box and piece of furniture was handled with respect, and nothing was damaged during the move. Their positive attitudes also helped alleviate my stress—no complaints from me, just praise for their excellent service. If you’re looking for a hassle-free move, this company is the way to go.
Response from United Regions Van LinesJan 15, 2025
We’re so glad to hear that we could turn what’s usually an anxiety-filled day into a breezy, stress-free experience! Our team prides itself on being organized, efficient, and careful with every move, and it’s wonderful to know their efforts made such a positive impression.
It’s especially rewarding to hear that their respectful handling of your belongings and positive attitudes helped alleviate your stress. Your kind words mean the world to us, and we’re delighted we could provide you with the hassle-free move you deserved.
If you ever need moving services in the future, we’d be thrilled to assist you again!
Sincerely,
Customer Service Team
United Regions Van Lines
MC
Michael C.
Moving across states can be a daunting…
Moving across states can be a daunting task, but United Regions made it easy. I was relocating for work and needed a reliable moving company that could handle everything from packing to transportation. From the moment I contacted United Regions Van Lines, their customer service was excellent. They were responsive, informative, and provided a detailed quote that was transparent and fair.
I opted for their full-service package, which included professional packing, loading, transportation, and unloading. The team arrived on time, equipped with all the necessary packing materials. They were professional, courteous, and handled my belongings with care. They packed everything efficiently, using high-quality materials to ensure nothing would be damaged during the move.
The transportation process was smooth, and the movers kept me updated on their progress. When they arrived at my new home, they unloaded everything with care and helped me set up my furniture. They even took the time to ensure everything was placed in the right rooms, which made unpacking much easier.
United Regions Van Lines exceeded my expectations. Their professionalism, efficiency, and attention to detail made the moving process stress-free. Their services were affordable, and the quality of their work was top-notch. I highly recommend them to anyone looking for a reliable and professional moving company.
Response from United Regions Van LinesJan 15, 2025
Thank you for sharing your amazing experience with United Regions Van Lines! We’re thrilled to hear that we could help make your cross-state work relocation smooth and stress-free.
Our team takes pride in delivering transparent and fair pricing, along with responsive customer service to ensure every aspect of the move is covered with care and precision. It’s wonderful to know that our full-service package, from professional packing to careful unloading and setup at your new home, exceeded your expectations.
Your recognition of our team’s professionalism, efficiency, and attention to detail means so much to us. Providing a seamless moving experience is always our top priority, and we’re honored to have earned your recommendation.
If you need assistance with any future moves, we’d be delighted to help again!
Sincerely,
Customer Service Team
United Regions Van Lines
LC
Lessa C.
It’s going to be a bad experience
This Company I hired stole lied and manipulation is there name, my couch, medical equipment my entire kitchen 3 tables 1 washer 1 dryer arts and crafts totaling about $500.00 the couch I payed $799.00 clothes were thrown in a box totaling $1000.00 what they left in apartment boots and sandals about $2000.00 generators 1 brand new still in box I think I payed 4 or 5 hundred my mudroom table candle and all my wreaths custom made for me about $400.00 a homemade jewelry box estimate there isn’t one my deceased father made it for me. Puzzles and puzzle felt table Food all canned glasses dinner plates utensils I had to buy all these things a 2nd time I slept on an air mattress for 5 weeks to find out they left this as well I PAYED THEM $2700.00 for a 2nd load they never picked up and the contract was sent by e mail after the truck was unloaded after the 1st payment which I was told was the total amount due about $5800.00 I signed and transferred the funds to find out they wanted more money then a 3rd and the final was $2700.00 a total of $11,000.00 and my things were water damaged an entire box of sweaters were moldy. What everyone should know is every review left on there page ends with THE OWNER this owner went under and a lawsuit was filed under a 2nd Transporting Company and I have no reason to lie I’m trying to get the word out that the new reviews are office staff and a good owner an educated owner will usually leave the response to his Secretary or Billing dept they don’t end with thank you, THE OWNER he doesn’t leave his name because he has been ripping people off enough to go under with his 1st Company and now RENTS boxed trucks he has no large trucks and the one on his home page cut and paste the printing on the trailer it’s pathetic. The company wasn’t not joined by a team of friends because of all the theft and they poor behavior what your reading exactly 100% was ME .. it’s what they did to me I promise you have my word as I’m a truck driver of 37 years look at the pattern every review that’s 1 star they counter claim a good from the owner lolol. Please don’t get pulled in if I had a good experience why would I have the reason to tell everyone a bad experience. I reached out to BBB & Consumer Affairs that’s were you can see the lawsuit and every miserable experience of others I am please to say someone reached out to me so so so happy and I asked United for my $7000.00 back for a 2nd load they never picked up and all the damage they do not have a climate controlled warehouse and why would they the long haul drivers & company out here if your not able to fill the trailer a dispatch and team leaders at every company will tell you we’re having to pick up another load to fill the trailer once empty they reach out to you and gives you an approximate date once closer and it’s normal for it to be 2 to 3 weeks please don’t hire United Regions Vanlines. THE 2nd load was a money order I have all 3 receipts attached to the pictures of your driver sent to me money orders can be tracked they have a number just like a checking account and I put United Regions Vanlines on all 3 the pictures what came off the truck PHOTOS the PHOTOS from your driver your a poor liar and you make me sick I will continue to let everyone know everything I can !?! For years to come with every review I’m allow 1 per year so 5 every rear and the ATM withdrawal is for the same amount what I gave you which will go infront of a judge but you can’t or you would have liars are very voicing of the lie which is normal that’s what liars do and now I will leave this review your response and then the tail end, how many people will believe you this statement will make others run !? I promise !!
Response from United Regions Van LinesJan 15, 2025
We appreciate all feedback, as it allows us to address concerns and provide clarity regarding our services. However, we must firmly correct the numerous inaccuracies and baseless allegations in your account.
Addressing Your Claims:
Missing Items:
Your claim of missing items, including a couch, medical equipment, and multiple high-value personal belongings, does not align with the signed and verified inventory list that you personally approved. At the time of delivery, no missing items were noted on the Bill of Lading or inventory forms, which you signed without dispute. If you believe there is a discrepancy, we encourage you to file a formal claim with supporting evidence, as per our policy.
Second Load Payment:
You assert that you paid $2,700 for a second load that was never picked up. This statement is demonstrably false. Our records show that no such payment was made, nor was a second pickup scheduled or agreed upon. Additionally, all payments and services are outlined clearly in the contract you signed.
Damage to Items:
Claims of water-damaged items and moldy sweaters are entirely inconsistent with our standard practices and protocols. All transported items are securely wrapped and stored to prevent such occurrences. If you have specific evidence to support these claims, we encourage you to submit it via our claims process.
Company Reputation:
Your assertion that our reviews are fabricated or written by staff is both unsubstantiated and defamatory. We take great pride in the feedback from our clients, and we are transparent in all our interactions. United Regions Van Lines operates with integrity, as evidenced by our strong track record of satisfied customers.
Transport Vehicles and Practices:
The claim that we rent trucks or lack proper equipment is entirely false. Our fleet comprises modern, well-maintained vehicles suitable for long-distance moves. Allegations regarding our warehouse or logistical practices are baseless.
Your Claims in Context:
Your accusations seem rooted in misunderstandings and inaccuracies rather than factual evidence. As a company with decades of experience, we follow strict protocols to ensure transparency and customer satisfaction. If you had concerns during your move, our team would have been more than willing to address them had they been brought to our attention.
Final Statement:
We strongly advise you to refrain from making unfounded claims, as they detract from genuine concerns raised by customers. If you believe you have legitimate grievances, we invite you to follow our established procedures to resolve them amicably.
Thank you for your understanding.
Sincerely,
Customer Service Team
United Regions Van Lines
RG
Richard G.
A wonderful crew deserves a glowing…
A wonderful crew deserves a glowing review. My family and I had a fantastic experience moving with United Regions Van Lines. They were friendly, helpful, and completed the job ahead of schedule. Their punctuality and efficiency made the entire process stress-free. I highly recommend their services.
Response from United Regions Van LinesJan 15, 2025
Thank you for your fantastic feedback! We're delighted to hear that you and your family had such a positive experience with United Regions Van Lines. Our team takes pride in being friendly, helpful, and efficient, so it’s wonderful to know they exceeded your expectations. Completing the job ahead of schedule while keeping it stress-free is exactly the level of service we strive for. Your recommendation means a lot to us, and we look forward to assisting you again in the future! 😊
Best regards,
Customer Service Team
United Regions Van Lines
AM
Allen M.
I had such a positive experience with…
I had such a positive experience with this moving company. The crew was friendly and took great care with all my belongings. I would definitely recommend them to anyone looking to move.
Response from United Regions Van LinesJan 15, 2025
Thank you for sharing your positive experience! We’re thrilled to hear that our crew’s friendliness and careful handling of your belongings made your move smooth and stress-free. Your recommendation means the world to us, and we’re grateful for your trust in our services. If you ever need assistance again, we’ll be happy to help! 😊
Best regards,
Customer Service Team
United Regions Van Lines
JA
Jo Ann L.
1st the quote given to me and final…
1st the quote given to me and final cost was $3000.00 more. 2nd the moving company they used to deliver my goods, from storage, damaged my furniture, alot of knicks and broken footboard. Finally we have boxes missing.
Response from United Regions Van LinesJan 15, 2025
We understand your concerns and appreciate you bringing them to our attention. Let us address each of your points thoroughly:
1. Price Increase
The cost of a move can change if the inventory or services requested differ from the original estimate. If additional items were added or services like packing materials were needed, this would have been reflected in a revised estimate. As per our policy, revised estimates are always presented and agreed upon before proceeding. If you believe there was an error, we encourage you to review the signed documents and contact our customer service team for further clarification.
2. Damaged Furniture
We regret to hear about the damage to your furniture. While we ensure that all goods are handled with care, unexpected incidents can occur. If you haven’t already, please file a damage claim through our claims process so we can investigate this matter and work towards a resolution. Our team is committed to addressing and resolving such issues promptly.
3. Missing Boxes
We take the safety and delivery of all items seriously. Inventory lists are completed during pick-up and delivery to ensure accountability. If boxes are missing, please review your signed inventory sheet from delivery. This will help us locate the missing items or identify any discrepancies. Please contact our office to initiate a missing items claim if needed.
We value your feedback and are here to assist you further. Please reach out to our customer service team at your earliest convenience so we can address these concerns in detail and work towards a satisfactory resolution.
Sincerely,
Customer Service Team
United Regions Van Lines
SH
SH
Great Delivery Experience
Driver was polite, organized, worked quickly, and communicated in a timely manner
Response from United Regions Van LinesJan 15, 2025
Thank you for sharing your positive experience! We're thrilled to hear that the driver was polite, organized, and efficient in handling your move. Timely communication is something we prioritize, and it's great to know it made your experience smoother. We’ll be sure to share your kind words with the team. If you need assistance in the future, don’t hesitate to reach out.
Sincerely,
Customer Service Team
United Regions Van Lines
BN
Barbara Norris B.
The delivery by Igor was fantastic
The delivery by Igor was fantastic, he worked tirelessly to ensure everything was set up and in place. Despite minor hiccups in the scheduling, he made all the difference in making our move work.
Response from United Regions Van LinesJan 15, 2025
Thank you for your feedback! We're delighted to hear that Igor provided fantastic service and worked tirelessly to ensure everything was set up perfectly. We sincerely apologize for the minor scheduling hiccups, but it’s wonderful to know Igor’s dedication helped make your move a success. Your satisfaction means the world to us, and we’re grateful for your understanding. Should you need assistance in the future, we’ll be here to help!
Sincerely,
Customer Service Team
United Regions Van Lines
