United Car CareReviews of unitedcarcare.com

I recently had to use my United Car Care Platinum vehicle coverage for the first time. Upon receiving my warranty information the next 2 times I heard from my service advisor ( from the repair shop of my choice, Buick ) I was informed that my warranty was in perfect order and later that my vehicle was ready to be picked up. Easy, breezy! All that was left to do was drive home happy and totally satisfied. Hakunnah Mataddah, ☺. Thank you, United

I had a total engine failure. And the engine of my vehicle had to be replaced. It took one day for the auto dealership to reach out to the warranty company and make a determination of the process. Within one week we understood that the damage was covered by warranty and the process was initiated immediately for a replacement engine through the manufacture. In all the process was very quick having an engine shipped over from Germany and installed in my vehicle and my vehicle back on the road with minimal disruption to me. Everyone was excellent to work with and I was so fortunate to have made this investment.

EXCELLENT SERVICE ERICA GIVES EXCELLENT SERVICE, HER VOICE IS COMFORTING WHEN I DEAL WITH HER.

I really love working with Erica for any warranty needs. Everyone I speak with is friendly but you can really tell in Erica's voice what a warm person she is and is always ready to help! She is the best!

WE HAVE HAD A GREAT EXPERIENCE WORKING WITH MRS HARCROW.SHE VERY HELPFUL AND VERY FAST AT GIVEN A FAST RESPONCE TO HELP US OUT. SHE VERY FRIENDLY AS WELL PROFESSIONAL.

My car was at the service dept for three weeks. Initially the service dept reported that my car needed a new engine and radiator. The inspector found that a radiator was the issue and would only approve for that. I gave concerns with why I would be told that I need a new engine, inspector saying service dept didn’t prove you needed engine? First and foremost, I’m concerned with my safety, pray that my car is safe. Being told I need an engine and end result being a radiator is quite unnerving. I spent lots of money on a rental and have not been reimbursed for a single day of that cost. 3 weeks in the shop . No compassion, or inquiry about service until now?

FAST AND COURTIOUS. GREAT TEAM TO WORK WITH.

When I bought my 2007 hummer with very low mileage I went and took out a warrantee with United Car Care. The policy was over $3000. I was worried it wouldn’t amount to much if ever needed but two years later I began to have oil leaking and other problems. I called the company and the representative named Kevin came right out and answered all of the questions I had. We went over the problems in the vehicle with the mechanics at the shop. Kevin without hesitation had the company pay for all of the necessary work. It’s far exceeded the cost of my policy. Kevin was amazing and very easy to work with and reasonable. I will not hesitate to get a warranty on all of my vehicles now with united car care. They were amazing and thank you so much Kevin!!! Blessings Steve