UnishippersReviews of unishippers.com

Terrible experience. We have used them multiple times to ship pallets and had multiple deliveries damaged beyond repair, and then they refused to compensate us. We will never ship with this company again.

the last shipment we sent via Unishippers was NOT the only "problem" shipment but by far the worst. My crew sent every piece of information possibly needed to Unishippers clarifying that our HIGHLY time sensitive freight had to leave southern Oregon and NOT stop in Portland Oregon (which is a god awful mess) as it would not make the July 26th deadline for a barge headed for Nome Alaska. They didn't bother to explain that only companies who guarantee delivery time should be used for this sort of time sensitive shipping. Central transport was listed as an option and we selected them not knowing they do not guarantee ANYTHING. The professionals should have steered us away from this and didn't. As a result our freight sat on a truck for ten days in Portland before I got mad and sent a different company to "rescue" our freight for an additional $1000.00 as Unishippers said it would cost an extra $1200.00. They did opffer to slpit that in half but by then my trust wass gone and I paid someone else the thousand dollars to move the freight 165 miles. I'm writing this today because they had the nerve to send me an invoice after we spent massive hours and $1000.00 cleaning up their mess. I suggest people go straight to the trucking companies (not Central Transport) and as we are now doing set up a two tier system for deliveries. Tier one would be a bit more expensive but would only include guaranteed delivery service for anything time sensitive. Our clients will still have the opportunity to select the less expensive "slow mode" if they are in NO HURRY WHAT SO EVER.

The customer service reps at Unishippers are fantastic. I appreciate the respectful back and forth via email and their speediness in getting things solved for us. The only issue we had was not with them but with a 3rd party truck driver they hired. Unishippers rectified the situation without inconveniencing us at all. I was super impressed with their customer service.

Unishippers is nothing more than an unethical bait and switch. I was contacted by them in July of 2020 and forwarded them copies of my FedEx bill (our discounts with FedEx are 25%-50%). Their rep basically loaded the information into an Excel sheet and quoted all our package shipments 10% lower than FedEx. I told them I would give them a 30-day trial. After a month or so of trying to get us an UPS account number that is billed through them, we finally started using UPS again billed through Unishippers. The whole billing process from beginning to end was a nightmare. None of the quotes were honored, and our staff spent several hours reconciling the Unishippers bills against the quotes. After 5 weeks of broken promises and lies I quit using them and paid the invoices what they would have cost us using FedEx (10% over their quoted price.) I explained this to their accounts receivable people and they repeatedly said our account was "0". A couple weeks later we received a bill via email stating we owe $300 for short paid invoices. I replied after 4 or 5 of these harassing emails and informed them that if I am contacted again, they can expect a negative review on every possible internet review site. Well, today I received a letter demanding the $300 or I will be sent to collections. So, I am here today to inform other businesses and individuals to stay as far away from this company as possible. I have no intention of paying $300 more to these swindlers.

Be aware of these liars. If you a broker be aware they will steal your clients. I know them since 2008 when they started and nothing changed yet. Be aware of these crooks and liars.

Kari Stancil at Unishippers is awesome! She has been more than attentive and diligent while working with us, shes responsive and so beyond helpful. Definitely made my experience with Unishippers a lot better.

They quote you one price, then after shipping the package they jack up the price on you with made up excuses.

Unishippers has completely revolutionized our business. They saved us considerably on our shipping costs but truly go above and beyond for their customers. I was weary after looking at the reviews but decided to give them a shot and couldn't be happier.