UnishippersReviews of unishippers.com

Unishippers use to be pretty great, when I had the best rep some years back. That's not the case anymore. No one seems to read your inquiries fully or barely and response with matching lack of info. Their UPS account specialist Donna is the most condescending ignorant individual I've had to deal with on issues, constantly repeating herself in replies instead of providing full concrete info, per your inquiry. We're currently transitioning to Fedex and DHL, as well as disassociating with Unishippers altogether.

Unishippers has decent prices but is highly aggressive when asking for payment. They will shut you out of your account even when you prove that payment has been sent. They call and send emails even after you have given payment information. They are not a good partner that works with you and will let you down when you need them. There are better shipping brokers to work with out there and all I can say is "beware".

The only benefit to working with them is they get decent pricing. Otherwise, as a company, their policies and the way they handle issues is very skewed in their favor, they won't take responsibility for anything at all, and you can expect to have constant billing issues. Shipper beware!

They weren’t user friendly at all. I own a retail store so I am constantly having product shipped to me (which adds up to a lot of small invoices). So rather than pay dozens of little invoices I prefer to pay many at once and even prepay knowing I have many shipments coming. So I tried to write a $500 check to pay a few small invoices and prepay several that I know were coming - they sent me back at check for over $260 and said they wouldn’t allow me to do that. Then within a couple weeks I started getting emails saying “overdue invoices” and even got an email from their Collections Department. Definitely not a system that works for our busy store and thus not user friendly at all.