Union Hardware ZimbabweUnion hardware is a leading hardware store in Zimbabwe specializing in selling tiles, paint, home appliances and building materials.
Union Hardware Zimbabwe (unionhardware.co.zw) has 136 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Lennox Ally Phiri The B.
Great customer care Cheap prices Reliable goods
Response from Union Hardware ZimbabweNov 26, 2025
Hi Lennox, Thank you for your fantastic feedback! We’re delighted to hear that you enjoyed our customer care, found our prices affordable, and trust the reliability of our products. We truly appreciate your support and look forward to serving you again soon. Thank you for choosing Union Hardware.
TERESSA C.
I made an online purchase from Msasa branch and appreciate the help I got from the Sales Assistant Mr Tinotenda in preparing the order.He answered the questions I had, making my shopping much easier.
Response from Union Hardware ZimbabweNov 10, 2025
Thank you for taking the time to share your experience with us. We’re delighted to hear that Mr Tinotenda from our Msasa branch made your online purchase smooth and stress-free. He has a habit of turning question marks into confident checkouts, and we’ll be sure to pass along your appreciation. We’re grateful for your 4-star rating and hope to earn that extra sparkle on your next visit. If there’s anything we can improve or assist you with, we’re always here to help. Warm regards, The Union Hardware Team
Pashy
Exceptional customer centred service from Tino at the Msasa branch. I bought some paint which was on offer and was given a further discount. Union offers value for money. Buying and paying for goods online is a welcome service for those in diaspora, who can shop without relying on people back home.
Response from Union Hardware ZimbabweNov 10, 2025
Hi Pashy, Thank you for the fantastic 5-star review. We’re incredibly pleased to hear that Tino at our Msasa branch delivered exceptional, customer-centred service and that you enjoyed great value on your paint purchase. We also appreciate your feedback on our online shopping service. It’s designed exactly for moments like these, giving those in the diaspora a smooth and reliable way to shop for their homes back in Zimbabwe. Knowing it worked well for you means a lot to us. We look forward to serving you again soon, wherever you are in the world. Warm regards, The Union Hardware Team
Mannex K.
On my first online purchase with you for the first time had some reservations, but the experience didn't turn out to be that bad as l anticipated. For my second purchase all went on smoothly and would like to appreciate the team for the professionalism they displayed.
Response from Union Hardware ZimbabweNov 10, 2025
Hi Mannex, Thank you for sharing your experience and for the 4-star review. We’re glad to hear that although you had some reservations at first, your initial purchase turned out better than expected — and even happier that your second purchase went smoothly from start to finish. Your feedback is a reminder of why consistency and professionalism matter, and we truly appreciate you recognising our team’s efforts. We look forward to making every future order even smoother. Warm regards, The Union Hardware Team
Victoria
Flawless process in ordering
Response from Union Hardware ZimbabweNov 10, 2025
Hi Victoria, Thank you for the fantastic 5-star rating. We’re thrilled to hear that your ordering process was smooth and flawless — that’s exactly the experience we work hard to deliver every day. We appreciate your support and look forward to serving you again soon. Warm regards, The Union Hardware Team
Angellah M.
Hassle free online shopping 🛍 kudos
Response from Union Hardware ZimbabweNov 10, 2025
Hi Angellah, Thank you for the amazing 5-star review. We’re so glad to hear your online shopping experience was hassle free — that’s exactly what we aim for every time. We truly appreciate your support and your kind kudos. Looking forward to serving you again soon. Warm regards, The Union Hardware Team
jackie M.
Very responsive and helpful staff at pomona union. WhatsApp service is very useful .
Response from Union Hardware ZimbabweNov 10, 2025
Hi Jackie, Thank you for the wonderful 5-star review. We’re thrilled to hear that our Pomona team was responsive and helpful, and that the WhatsApp service made things easier for you. Your feedback means a lot to us, and we’ll be sure to pass your appreciation on to the team. Looking forward to assisting you again soon. Warm regards, The Union Hardware Team
Takawira N.
The payment website was slow probably due to time differences. I had to keep on trying. Ended calling my bank to assist.
