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Uniform Advantage (uniformadvantage.com) has 435 customer reviews on Five Star Index, with an average rating of 3.8 out of 5.
Also known as
uniformadvantage.com
Website
uniformadvantage.com
Category
Clothing & Underwear
Location
Fort Lauderdale, Florida
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 100% of reviews.
Latest
Most recent review: October 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
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I ordered my scrubs and then panicked as checked trust pilot and poor reviews. However my experience has been really good. The clothing arrived quickly even with embroidery, it fits well (exactly as says), the fabric is reasonable quality and it is the right colour. I am impressed! Phew! They are also a reasonable price.
Response from Uniform AdvantageOct 20, 2025
Hi LD,
Thank you so much for your thoughtful review! We're so glad to hear that your experience exceeded expectations; especially with the fit, color, quality, and timely delivery, even with embroidery added.
It means a lot to us that you took the time to share your feedback, and we’re thrilled that you’re happy with your scrubs. We work hard to offer both quality and value, so it's great to hear that reflected in your experience.
Thanks again for choosing us; we look forward to serving you again soon!
Warm regards,
TI
TimM
I ordered a couple sets
I ordered a couple sets, and they delivered by the end of the week. I like these scrubs much better than the surgical scrubs. They are soft and fluid resistant. Needless to say I ordered 4 more set, I'm not seeing what these other reviews complained about. I had a small section (one inch) come apart, on one seam and they promptly replaced it no question. I sent a picture of the seam and tag inside pants. Overall I am very happy with quality and service! I'll continue to buy all of my scrubs from them.
Response from Uniform AdvantageOct 20, 2025
Hi Tim,
Thank you so much for your kind words and for sharing your experience! We're thrilled to hear that you're loving your scrubs, especially the softness, fluid resistance, and overall quality. It means a lot to know that not only did the product meet your expectations, but that our team was able to promptly assist with the seam issue.
Your continued support truly means the world to us, and we're so glad to have earned your trust. We look forward to providing you with scrubs you can count on for a long time to come!
Kind regards,
LJ
Lurna J.
Not fit to wearWhat you get looks nothing like what…
What you get looks nothing like what they advertised. I ordered custom made with my name, it’s sewed tight which makes the fabric pulled in. Overall my order is staying in my closet until I choose to throw it out.
Response from Uniform AdvantageOct 20, 2025
Hi Lurna Jones,
We’re truly sorry to hear that your embroidered item didn’t meet your expectations. We understand how disappointing it is to receive something that doesn’t look or feel the way you hoped for, especially when it’s personalized.
We’d love the opportunity to make this right. To better understand the issue and see how we can help, we kindly ask that you send us a photo of the embroidery and the affected area. Our team is here to assist and will do everything we can to find a resolution for you.
For your convenience, you can reach us through any of the following channels:
Chat: help.uniformadvantage.com
Email: [email protected]
Phone: 1-800-283-8708
Customer Service Hours: Mon–Fri | 8 AM – 9 PM ET, Sat–Sun | 10 AM – 6:30 PM EST
We look forward to hearing from you so we can make things right.
Best regards,
EL
Eliana
Fraud is called what they do
Fraud is called what they do. I ordered from them, returned the product on my own money. It's been 3 months and I haven't received my money back. They cheat and make fun of people. Their customer service is a big joke.
My order was international, I have nowhere to denounce them, I just hope they get the same treatment in the future, maybe even worse.
Oh, sure, thank you for your answer after a year. It doesn't help anyone that you post that you apologize after stealing and also give your info to give help when you know very well that I asked for help just to be told nothing and yes those are the same info contacts. If you were so considerate and sorry, you could find a way to contact the people you were defrauding, but let's be serious. You are a shitty company! I hope you go bankrupt!
Response from Uniform AdvantageOct 20, 2025
Dear Eliana,
We’re truly sorry to hear about your experience; we completely understand how upsetting and frustrating this must be, especially after waiting so long for a refund on your returned order.
This is absolutely not the experience we want for any of our customers. We’d like to investigate this further and make things right, but we’ll need your order number or contact details to locate your account and review what happened. Please reach out to our customer care team or send us a direct message with your order information.
For your convenience, you can reach us through any of the following channels:
Chat: help.uniformadvantage.com
Email: [email protected]
Phone: 1-800-283-8708
Customer Service Hours: Mon–Fri | 8 AM – 9 PM ET, Sat–Sun | 10 AM – 6:30 PM ET
We appreciate you bringing this to our attention and hope to have the opportunity to resolve this for you as quickly as possible.
Sincerely,
AS
A S.
Uniform adv has become a shit company
Uniform adv has become a shit company. I've spent thousands of dollars over the years. They constantly change UA styles and never have sizes consistent. An XL in one UA style is not an XL in another. The most recent order the tops look like maternity clothing. When I contacted customer service they first said I can't return it because of the embroidery. Then they said I need to measure the clothes and then send a picture of me measuring it and compare it to the measurements on their site. Looking at other reviews, this scam has been going on for some time now. If you are going to sell something under your brand, you should have a consistent sizing chart. Not different sizes for the same brand. Ive now wasted over a hundred dollars on useless tops that are way too large. The rep name Jay was useless and tried every way possible to not help me exchange the item
NOBODY IS TRYING TO SCAM YOU PEOPLE. WE JUST WANT WHAT WE PURCHASE TO FIT CONSISTENTLY. DONT CHANGE UP YOUR SIZES AND THEN GIVE THE CUSTOMER SOME BULLSHIT THAT WE DIDN'T TAKE A MEASURING TAPE. THAT IS YOUR JOB IF YOU ARE FALSELY SELLING SOMETHING WITH DIFFERENT XL'S. YOU JUST LOST A LOYAL CUSTOMER AND I HAVE A LOT OF CONTACTS AT HOSPITALS AND MEDICAL OFFICES AND WILL MAKE SURE i MAKE IT MY LIFE'S MISSION TO BOYCOTT YOUR COMPANY
Response from Uniform AdvantageOct 21, 2025
Hi A Shah,
Thank you for sharing your feedback, we're truly sorry to hear that your order didn’t meet your expectations. We completely understand how frustrating it can be when something personalized doesn't fit the way you hoped.
Because your item was embroidered, it falls under our non-returnable items policy, which is outlined in our terms and conditions before an order is submitted. We know this can be disappointing, especially when you're trying to find the right fit. You may read more about our return policy here:
https://www.uniformadvantage.com/return-policy.html
Please also note that sizing can vary between brands and even between collections. This is why we recommend referring to the specific size chart listed on each product page rather than relying on your typical size. That said, we absolutely want to help however we can. To learn more about our specific size charts, please go here:
https://www.uniformadvantage.com/en/faqs.html?c=product_info
To look into this further, we’d appreciate it if you could send us photos of the item laid flat along with the measurements (e.g., chest, waist, length). This will help us investigate and determine if there’s an issue outside of standard sizing or quality.
Please reach out to our customer care team at with the details; we're here to assist and will do our best to find a resolution for you.
For your convenience, you can reach us through any of the following channels:
Chat: help.uniformadvantage.com
Email: [email protected]
Phone: 1-800-283-8708
Customer Service Hours: Mon–Fri | 8 AM – 9 PM ET, Sat–Sun | 10 AM – 6:30 PM ET
We look forward to hearing from you to further assist you.
Kind regards,
TO
Tom
They got the order wrong and charged me…
They got the order wrong and charged me to ship it back. Thet sent me a scrub top with a hosptial logo on it that I did not order. No I have to pay to ship it back for a partial refund. They lost my bsuiness.
Response from Uniform AdvantageOct 21, 2025
Dear Tom,
We're so sorry to hear about your recent experience; we completely understand how frustrating it must have been to receive an incorrect item, especially one with a hospital logo you didn’t order.
While it's very rare for incorrect items to be sent, we know that doesn't lessen the impact when it does happen. Please know that we do not charge return shipping fees when the error is on our part, and we’d like to make this right for you as quickly as possible.
We also appreciate your feedback and will be sure to share your experience with the appropriate team so we can continue improving our service.
At your earliest convenience, please contact our customer care team with your order number we’re here to help and will ensure this is resolved to your satisfaction.
For your convenience, you can reach us through any of the following channels:
Chat: help.uniformadvantage.com
Email: [email protected]
Phone: 1-800-283-8708
Customer Service Hours: Mon–Fri | 8 AM – 9 PM ET, Sat–Sun | 10 AM – 6:30 PM ET
We look forward to hearing from you to assist you.
Kind regards,
KP
Kevin P.
uniform top that was sold as xl was…
uniform top that was sold as xl was only a large in measurement cost to buy $41.56 the amount they return $17.00 learned a lesson will staff know at hospital know this was a bad choice I understand sizes can vary slightly but this was a full size smaller
Response from Uniform AdvantageOct 21, 2025
Dear Kevin Potts
,
Thank you for sharing your feedback; we’re sorry to hear that the uniform top you ordered didn’t fit as expected. We completely understand how frustrating it can be to receive an item that feels significantly smaller than what you anticipated.
Our size charts are designed to reflect the actual garment measurements, which can sometimes differ from typical clothing sizes. This can occasionally result in variations, especially between brands and styles. We always recommend checking the specific measurements on the size chart to ensure the best fit. You may learn more about our size charts here:
https://www.uniformadvantage.com/faqs.html?c=product_info
We see that you mentioned the XL top measured more like a large, and we’re sorry for any inconvenience this caused. To help make this right, we have waived the return fees for your order.
Your feedback is valuable and will be shared with our product team to help improve sizing accuracy. If you’d like, we’d be happy to assist you further in finding the right size or style that works better for you.
Please don’t hesitate to contact our customer care team.
For your convenience, you can reach us through any of the following channels:
Chat: help.uniformadvantage.com
Email: [email protected]
Phone: 1-800-283-8708
Customer Service Hours: Mon–Fri | 8 AM – 9 PM ET, Sat–Sun | 10 AM – 6:30 PM ET
Thank you again for your honest feedback, we appreciate the opportunity to improve and hope to serve you better in the future.
Kind regards,
KB
KBonita
Thin, box looking, harsh material
Ordered two sets of scrubs, reviews were excellent on their website. Ordering was simple, was able to pay with PayPal, items arrived on time...however, I was highly disappointed with my purchase. Paid $23+ tax on each set, so about $55 dollars down the drain. Material was harsh, no style, no stretch, no shape. Overall very low quality. I will donate them instead of returning them, but will never purchase again. Unsubscribed!
Response from Uniform AdvantageOct 21, 2025
Dear Kbonita,
Thank you for sharing your feedback. We’re sorry to hear that your scrubs didn’t meet your expectations, we understand how disappointing it can be when the material and fit aren’t what you hoped for, especially after reading positive reviews.
We’d love the opportunity to assist you further and see if there’s anything we can do to improve your experience, but for that, we will need your order details. Please feel free to contact our customer care team with your order details, and we’ll be happy to help explore possible solutions.
Please note that if this was an international order, then duties and taxes are calculated based on the items you order and vary according to where they were made, your shipping destination, and the value of your purchase. It may include sales tax applied to purchases from the US and any processing fees assessed by your country.
For additional information, please visit our [International FAQs](https://www.uniformadvantage.com/faqs-international.html?c=customs)
For your convenience, you can reach us through any of the following channels:
Chat: help.uniformadvantage.com
Email: [email protected]
Phone: 1-800-283-8708
Customer Service Hours: Mon–Fri | 8 AM – 9 PM ET, Sat–Sun | 10 AM – 6:30 PM ET
Thank you again for your feedback, it helps us continuously improve.
Kind regards,
