UniFirstReviews of unifirst.com

This company is so lost in what they are doing. my company turned in our clothing back to this company I turned in 11 shirts and 6 jeans two of the jeans was missing there tag so now I have to pay for two pairs of jeans that they got back. This company is so out of order and not fair to all the people you have screwed over. Do not use this company they are not reliable at all they are not trustworthy there drive are payed to drive. Maybe that's why your company has a high turnover rate for your employees

I work for modern equipment and never get enough uniforms to cover the week. Worst uniform company ever. Should have stuck with cintas.

The contracts are deceitful and a scam. I reluctantly signed a contract term and price that I wasnt comfortable with and the GM in Lexington, SC assured me it was mandatory to help them offset the cost of adding my logo to shirts. I used them for shirts for 4 employees only. The high cost and duration was to help them offset the cost of my shirts (which are basic cheap wrangler shirts). I agreed and now that my contract has come to an end, they are trying to extort me further by now making pay again for the full cost of alterations (another $2,200 for 4 employees). Because I wouldnt renew my service contract. Ive already paid 18K for the value of my contract for only shirts for 4 employees.

I don't know how these guys stay in business. They are absolutely the WORST pick of any of these type supplier businesses. They will cheat you on invoices. From week to week prices will not be correct or you will be charged for something that was not delivered. They will lose your employees uniforms and let you go weeks on end without replacing or outright accuse you of lying about them losing uniforms. But then a couple of pieces of uniforms will turn up with them. Their managers and office administration are NOT nice. The accounts receivable **** is completely inept at their job. You have to go through their delivery tickets and invoices with a fine tooth comb to catch all the inaccuracies. The incompetence and lack of care in staggering. Do not do business with these people. We have switched to another company and the service, attention to detail, competence, and professionalism is a breath of fresh

Hunter is our delvery driver, He is awesome, always very polite and takes cares of any needs we have at our Business!! Barnett Plumbing Florence, Al

I've never seen a company that lied so much, I made a uniform order in Jan 2023, it's now Sept 2023, every Thursday when my uniforms are suppose to be here, they have a different excuse why they are not. My company records conversations, and I can play back thier constant lies and false promises, I have begged to get out of my contract, now they have breached it, I hope they enjoy my attorneys letter to them. Go-to Aramark they are 10 times better than unifirst... I hate giving bad reviews but Unifirst needs to go out of business they suck.......

Horrible customer service. They lost my guys uniforms and took 2 months to get replacements. Can't get anyone to call me back. I'm a long time customer and my contract is up in April of 2024 and then I'm done with them.

If I could give them a 0 I would. I have had Unifirst for 10 years and each year they are worse! I signed a new contract with the promise of better service. Literally 2 months after signing they went up on our rates, our uniforms are contantly wrong and or missing, they forget to bring our rugs. We have had the absolute worst service from this company. I have made complaints after complaints and nothing changes except th driver. I have recently turned in a cancellation letter and was asked to give them 60 days to make it right (which I didn't want to do) because anyone can do it right for 2 months and if you can provide good service for 2 months why not all of the time? Our colors are black and red and last week 1 of my employees got 7 pair of blue pants (with his name on it) they left no rags and didn't pick up the dirty ones and didn't have us sign anything. I called and thy didn't come back. They have forgotten all of our uniforms for 2 weeks before where my guys had no uniforms because Unifirst lost them and couldn't find them. I called and emailed the supervisor this past week and have not received a response! Since they won't respond to my calles or emails for them to fix last weeks service and to cancel my service without havind to pay out my contract , this seems to be the only way to get a response, maybe! Beware! Dale Miller-Owner Automotive Center of Slidell