UniFirstReviews of unifirst.com

Customers service and quality has gone down hill. Up until a year ago if we had worn out FR clothing we would tag and turn them in and in turn we would get a new replacement. Now we turn in work out and torn clothing, the replacements are old stock and in my case worse then what I turned in. Many of my coworkers have similar complaints. I spoke with the driver and his partner and they didn't seem to care. There comes a time when PPE is no longer PPE and as a member of two safety committees at SNL I am taking it up the chain as we have managed to change contracts before because of bad service and I feel it is time to do so again. Don't use this company they are a severe disappointment.

Brandon is the best!

They are they don't care about the welfare of your employee name Kendrick Williams talking down to his employer like they ain't nothing. And his supposed to be a the lead washer guy never trains new because it's a waste to him when asking for linen no please no thank you every morning there steal linen outside that supposed to brought in to be wash but he to the linen guy to grab the rest instead of starting on cage. The supervisors don't care as he gets job done but not it supposed to be done u have to care about the person who working for company get them interested can't even keep a new people here at new building on Calumet

Our shop in southern Utah used to get fabric towels to dry our hands. Now we are told the cleaning location refuses to send any to our area so we have to use paper rolls that don't work properly in our dispenser. The collection roller doesn't collect it properly so it becomes a trip hazard and when the roll is done it now goes to the landfill instead of being cleaned and reused. Very dissatisfied.

CLEAN UNIFORMS ALWAYS SMELL LIKE RAT OR MICE PISS, WE HAVE MADE SEVERAL COMPLAINTS AND NEVER GET ANY RESULTS, WE CAN NOT BE THE ONLY ONES

Never gets mat colors correct. I’m not pleased

Poor communication between staff. Only want to enforce the contract not take care of the customer !

Buyer Beware! Marco Supply Co. in East Chicago Indiana had been a customer of UniFirst for over twenty years. We would pay their weekly invoices automatically. It was not until we hired a new comptroller who looked into how much they had increased the cost of their services over the years that we realized they were taking extreme advantage of us. We sent a final payment and indicated we are canceling service only to find out that they are now suing us for a contract that was signed in 2016 and automatically renews! I strongly advice you to take caution Lance Marco President Marco Supply Company