UniFirstReviews of unifirst.com

Delivery driver backs into my car and acknowledges he did it and after leaving with the understanding his supervisor with let me know what steps to take to repair my vehicle. Later that day Kevin the supervisor claims his truck did not hit my car. Since I didn't call the cops for a report because I didn't want the driver to get in trouble I was screwed! So I told him to pick up his rugs and terminate service and he told me to pay out the contract. At this point I advised him I didn't sign any contract which they always asked for. Do not sign any contracts with this company.

The worst. Drivers are nice but the company itself is unbelievably poorly managed. Calls go unanswered. Drivers are told to not bother with delivery signatures but if you complain they are bringing things you didn't ask for, good luck. They will ignore you for months and months when you ask to make changes to a contract and then claim the contract renewed. Don't get caught.

The literal worst. I don't even understand how they are in business. The fact that they are a national company is difficult to comprehend. I wish I could go back in time and not sign up with them

The worst company ever!!!!!!!!!! I would not recommend them to anybody..im pissed off

I am only giving the company 2 stars because of your driver Steve, in the Saginaw Michigan area, he goes above and beyond to try and take care of his customers. Sorry to say his supervisor Brandon, is cocky and doesn't care if he loses business, it apparently doesn't affect him. A little over half of our uniform inventory disappeared 2 months ago, nobody knows where, new lab coats were ordered, it took a month and a half to get some back, but to date we are still missing about 20. Knowing this Steve has been making sure to pick up some coats mid way through the week, and making sure they are cleaned and returned before our start time so we do not run out. Brandon however, after being told by Steve and myself more than once our start time, doesn't care causing us to have to stand around waiting for him to show up whenever he pleases. We will be moving on in the near future, we can't keep working with a company that doesn't seem to care.

Worst uniform company ever uniforms a week later come back dirtier than they left. Truly you get no service from this company your paying for nothing

One of the drivers Josh Slater is probably one of the best customer service individuals in this industry! Knows the products, maintains his service with his customers. Always polite and works hard to make sure the customer is satisfied, with his products and service. You don't find this kind of old fashioned service anymore.

I had an agreement with Unifirst to stock our paper towels and make sure our inventory never runs out. The paper towels ran out, the next day no paper towels were delivered with our order. I was able to order a box of the same paper towels from Sysco for about $40 less. I told the driver not to bring me any more towels since they charged 40% more and didn’t keep the inventory up. They told me they would charge me $1 for each dispenser, which I agreed to. They started to charge me for all the dispensers. I told them to take off the charges, they still charged me and my drew the money from my checking account. No one other than the driver has responded to my concerns.