UnderPricer's main goal is to offer travelers the most convenient and discounted flights deal available on the market.Our experienced travel agents guide customers through hundreds if not thousands of travel opportunities, narrowing those down to best suitable flight options that may exist.https://underpricer.com/
UnderPricer (underpricer.com) has 534 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
Also known as
underpricer.com
Website
underpricer.com
Category
Airlines & Air Travel
Listed on Five Star Index
2026
About these reviews
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The company replied to 99% of reviews.
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Most recent review: October 2026.
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TO DENOUNCE THE UNPROFESIONAL PRACTICES OF UNDERPRICE
***********ATTENTION-ATTENTION-ATTENTION*******
If you are looking for flights, using any of the search engines, and you come accroos UNDERPRICE, Please run in the opposite direction/. These people are UNPROFESSIONAL, we booked with them, call them because it was an schedule change on the Inbound flight, and seven days prior to our departure, they notify us that our best option is to request a PARTIAL REFUND for the INBOUND flight. PLEASE DO NOT BPOPOK WITH THEM, you rather Pay extra and go with a headache.
Response from UnderPricerMay 16, 2023
Dear Myriam,
Please contact us at [email protected] with more information related to your booking. It will enable us to start the investigation process and provide you with a solution.
Sincerely yours,
UNDERPRICER Service Team
RJ
Rick J.
pleasure working with them
airfare not too outrageous. Amari was a great help
Response from UnderPricerMay 15, 2023
Dear Rick,
Thanks for the kind words. We will be sharing your review with the team as a way to encourage them to continue to strive for excellence.
It was a pleasure serving you at UNDERPRICER
Sincerely Yours,
UNDERPRICER Service Team
KV
Krishna V.
Anita, The Rock Star
I hit too quickly on choosing the flights and did not realize that there are about 20 hours of waiting time in Dubai in transit when there is another flight available in just one hour. I realized that in a few minutes after submitting the booking. Anita helped me very timely with the changes and her honest and straight answers signify that she is confident about her work and expertise. She is following the customer first in practice. This is my first-time experience on this website, now I prefer to come back to your website to do more bookings. Really appreciate Anita and her customer experience offering.
Response from UnderPricerMay 15, 2023
Dear Krishna,
We are incredibly grateful that you took the time out to leave us this note. Our Travel Agency values set customer satisfaction as a top priority and we are committed to our customers. We look forward to serving you again.
Sincerely Yours,
UNDERPRICER Service Team
CL
Craig L.
Enzo was extremely helpful and…
Enzo was extremely helpful and knowledgeable. He made my experience very easy!
Response from UnderPricerMay 11, 2023
Dear Craig,
We are thrilled to learn of your great experience with Enzo.
Our agent will be delighted to read this amazing feedback.
It was a pleasure serving you at UNDERPRICER.
We will be here for you next time you plan your trip!
Sincerely,
UNDERPRICER Service Team
GA
Gordon and Holline W.
Scammed
In March, I booked an itinerary for November, wanting a return flight in May. I was informed that the booking could not be made more than a year in advance. The agent suggested that I could pay extra for a flexible ticket, and that would solve my problem. So I booked a return flight for February. Now it's May, and I want to change the return date to one year from now. But now they inform me that one year from the booking date (March 22) is the limit of the ticket's flexibility, and they will not refund my ticket. So, I can't do what I need to do, and that I was originally led to believe I could, and I'm out the money. I feel scammed.
Here is an update, May 19, 2023. This review resulted in Underpricer reaching out to me, when no one would listen before. They did their supposedly thorough investigation, and their conclusion was to give me a refund of the extra I had paid for a flexible ticket -- roughly $200. We are still stuck with an inflexible flight itinerary that was never what we wanted. Issue resolved? No way.
Further update, May 30, 2023: They have refunded us about $1,200 for a flight itinerary that cost us over $1,700. This means that they have kept more than $500 of our money, leaving us nothing in return, due to a booking we'd never have made but for their misinformation. Too bad they won't make this right.
Response from UnderPricerMay 5, 2023
Dear Gordon and Holline White
We would like to sincerely apologize for the negative experience you encountered while trying to make changes to your itinerary.
We need to find out more about your situation in detail.
Could you please email us at [email protected] and we will get back to you promptly?
Thank you again for your honest feedback and we look forward to hearing from you.
Faithfully yours,
UNDERPRICER Service Team
MO
Mour
Found a flight deal online
Found a flight deal online, and CS from UP chat pop-up, asked for help, told him I'm booking my flight,
Said, let me check for cheaper price, I already know, he can beat the price, put me on hold over 45mn. and texted me with a $400 more that I was trying to book.
Finally, decided to book my found ticket after wasting over an hour with them. the transaction didn't go through, and received a call from UP that the transcation failed because of the increased fare from $1182.00 to $1689.00, told me what happened.
He didn't care and told me can't do nothing.
It's a scam....don't buy from them...
Response from UnderPricerMay 5, 2023
Dear Mour,
We would like to apologize for the inconvenience you faced while trying have your ticket issued. I understand that this can be frustrating for travelers like yourself.
As stipulated in our terms and conditions, up until the ticket is issued, the price is not guaranteed.
Travel agencies and Airlines do not guarantee the availability of seats, or for the price to stay the same, not even for the next 5 minutes. All the flight options are taken directly from the airline's inventory. So if in the airline's inventory the price has increased, we are not able to issue you the ticket with the old price.
It is subject to change at any time and is beyond our control.
Sincerely yours,
UNDERPRICER Service Team
BK
BK
Josie - 5 tickets
Josie helped me with my booking. She was very patient and answered all my questions during this process. I needed 5 tickets for my family, so it took a while to figure out the right schedule and route. Thank you!
Response from UnderPricerMay 3, 2023
Dear BK,
Thank you for your nice words!
The last thing you need when planning a trip is to be stressed out, that is why we focus personalized assistance. Hope you enjoyed booking with Josie.
In case you require any help with your travel arrangements in the future, do not hesitate to reach out!
Best Regards,
UNDERPRICER Service Team
LG
leslie G.
Was pretty helpful
Was pretty helpful. I didn't get exactly what l wanted but it was close enough.
Response from UnderPricerMay 3, 2023
Dear Ieslie,
Thank you for sharing with us your point of view.
We highly appreciate your feedback on our services and your review of our website. Our team is happy to learn that we were of help.
As a growing company, we prioritize our customer's opinions about the technical part and improvement ideas that can be suggested.
Please let us know how we could improve our website to make it more comfortable for our users at [email protected], your opinion counts.
Best Regards,
UNDERPRICER Service Team