UnbindgearReviews of unbindgear.com

Response from UnbindgearMar 11, 2026

We’re really sorry to hear that the drone didn’t meet your expectations. That’s certainly not the experience we want anyone to have after purchasing from us. We take feedback like this very seriously and would truly appreciate the opportunity to review what happened and make it right. We have requested your order details so we can look into your purchase and determine the best resolution. Please reply to that request with your order information so our team can review it right away. You can also call us directly at 1-888-698-8842, Monday–Friday from 7:00 AM to 4:00 PM PST, and we’ll be happy to assist you. Our goal is to ensure every customer is satisfied, and we’re committed to working with you to resolve this as quickly as possible.

Response from UnbindgearMar 9, 2026

Thank you for bringing this to our attention. We’re very sorry to hear about your experience — that’s definitely not the outcome we want for any of our customers. We take concerns like this very seriously and want to make sure you receive exactly what you ordered, or that we resolve the issue right away. It sounds like there may have been a mistake with the item you received, and we’d appreciate the opportunity to review your order and make this right. Please reply to our previous request with your order number and the contact details used when placing the order, so our support team can locate your order and assist you as quickly as possible. If it’s easier, you’re also welcome to call our customer support team directly at 1-888-698-8842, available Monday–Friday, 7:00 AM – 4:00 PM PST. Once we have your order details, we’ll review the situation and work with you on a proper resolution. We appreciate you taking the time to share your feedback and hope to have the chance to resolve this for you.

Response from UnbindgearMar 9, 2026

Hi Jay, We’re really sorry to hear about your experience — that’s absolutely not the experience we want anyone to have. It sounds like there may have been a fulfillment error with your order, and we take that very seriously. We’ve already sent you an email so we can make this right for you. Please check your inbox (and your spam folder just in case) and reply when you have a moment so we can resolve this as quickly as possible. You’re also welcome to call us directly at 1-888-698-8842 anytime today between 7 AM and 4 PM PST, and we’ll be happy to assist you right away. Our goal is always to ensure every customer either receives the correct item or has their issue fully resolved. We appreciate you bringing this to our attention and look forward to hearing back from you so we can take care of it.

Response from UnbindgearMar 4, 2026

Hi Leon, we sincerely apologize for the confusion and the frustration this situation has caused. We strive to provide accurate product descriptions and prompt support, and it’s clear we fell short here. We attempted to reach you by phone earlier but were told you were unavailable. We want to make this right and resolve your concern as quickly as possible. Please give us a call at 1-888 698 8842 so we can verify your order and discuss the best way to address this issue. Your satisfaction is very important to us, and we appreciate your patience while we work to resolve this.

Response from UnbindgearMar 4, 2026

Hi Ellen, we’re very sorry to hear about your experience and the frustration this situation has caused. We take feedback like yours seriously and are committed to ensuring our customers are either satisfied or their concerns are fully addressed. Regarding your order, a full refund has been issued back to your card, and no return is necessary. You should see the credit reflected shortly, depending on your bank’s processing times. We sincerely apologize that the product did not meet your expectations and that our return process caused additional frustration. Your feedback is helping us improve our procedures so future customers have a smoother experience. If there is anything else we can do to assist you directly, please contact our customer service team at 1-888 698 8842.

Response from UnbindgearMar 4, 2026

We sincerely apologize for the frustration and inconvenience you experienced, Rod. We take feedback like yours very seriously and want to assure you that we are committed to resolving any issues with our customers. A full refund has been issued back to your card. You should see the credit reflected shortly, depending on your bank’s processing times. We understand that your experience with the pump and the timing of your order caused additional frustration. Our team strives to provide clear communication and support, and we regret that we fell short in this instance. Thank you for bringing this to our attention. Your feedback helps us improve our processes to prevent similar issues for future customers. If there is anything else we can do to assist you directly, please reach out to us at 1-888-869-5378.

Response from UnbindgearMar 2, 2026

We’re very sorry to hear that you’re disappointed with your purchase. That’s certainly not the experience we want any customer to have. We take product quality and accuracy in our listings very seriously. If the item you received did not match the description or is not functioning properly (including flame adjustment), we absolutely want the opportunity to review this and make it right. We’re unable to locate your order based on this review alone. Please contact us directly with your order number so we can investigate and assist you right away. You can: • Reply to this request with your order details • Or call our customer support team at 1-888-698-8842 Our team is committed to resolving concerns—whether that means troubleshooting, or refund in accordance with our policy. We genuinely want every customer to feel confident in their purchase, and we’re here to help. We look forward to hearing from you so we can work toward a resolution.

Response from UnbindgearFeb 27, 2026

We appreciate you taking the time to share your feedback. We’re truly sorry to hear about the frustration this caused you. That’s certainly not the experience we want anyone to have. We want to clarify that our goal is always to present offers transparently and give customers clear choices before completing their purchase. We regret if any part of the checkout process felt unclear or difficult to navigate. Your feedback is important, and we take concerns like this seriously. Regarding your order, once a shipment has been processed it can move very quickly through our fulfillment system, which may be why it shipped before your cancellation request was reviewed. We appreciate you following the return instructions provided. Once the refused package is received back at our facility, the refund is processed according to our return policy. We would very much like the opportunity to personally review your order and ensure everything is handled properly. Please call our support team at 1-888-698-8842 and have your order number available so we can look into the status of your return and confirm your refund. We are committed to resolving this and making sure you’re taken care of. Thank you again for bringing this to our attention.