UnbindgearReviews of unbindgear.com

Response from UnbindgearJul 13, 2026

Thank you for your wonderful review and for taking the time to share your experience with us. We're thrilled to know that our customer service made a positive impression. Our team is dedicated to providing every customer with timely, attentive, and caring support, and it's always rewarding to hear that those efforts are appreciated. Your encouragement means a great deal to us and inspires us to continue improving and delivering the best experience possible for all of our customers. Thank you again for your trust and support. We look forward to assisting you whenever you need us in the future.

Response from UnbindgearJul 10, 2026

Thank you for sharing your experience, Mary. We’re sorry to hear that you have not received your NovaVolt bug zappers, and we understand how disappointing it is to be waiting for an order that has not arrived. We would like the opportunity to look into this for you and help resolve the issue. We have requested your order details and contact information so our team can locate your purchase, review the shipping status, and provide the appropriate assistance. Please reply with the requested information at your earliest convenience, and we’ll be happy to investigate this further. We appreciate your patience and the opportunity to make this right.

Response from UnbindgearJul 8, 2026

We're sorry to hear that your order did not meet your expectations and understand how disappointing this experience has been. We would appreciate the opportunity to make this right, Curtis. We've requested your order number and contact information so we can locate your purchase and provide further assistance as quickly as possible. Our team is committed to resolving your concerns fairly, and we look forward to hearing from you so we can work toward a satisfactory resolution.

Response from UnbindgearJul 8, 2026

We're sorry to hear about your experience and understand how disappointing and frustrating this has been. We take concerns regarding our products and customer experience very seriously and would appreciate the opportunity to investigate your case further. We've requested your order number and contact information so we can locate your purchase and review the matter with you directly. Our team is committed to addressing your concerns and working toward a fair resolution. We look forward to hearing from you so we can assist further.

Response from UnbindgearJul 8, 2026

We're sorry to learn about your experience and understand how disappointing this situation has been. We take concerns of this nature very seriously and would appreciate the opportunity to look into this for you. We've reached out to request your order details and contact information so we can locate your purchase and assist you as quickly as possible. Our team is committed to resolving concerns promptly and fairly, and we look forward to hearing from you so we can work toward a resolution.

Response from UnbindgearJul 10, 2026

Thank you for bringing this to our attention, and we're sincerely sorry for the confusion and frustration this has caused. We understand your concerns regarding your order and the additional items you mentioned. Please know that we take issues like this seriously and strive to ensure our customers have a clear understanding of their purchases. Our Customer Care team has already responded to you via email regarding this matter and is actively working with you to resolve your concerns as quickly as possible. We kindly ask that you check your inbox (and your spam/junk folder if necessary) and reply to our email so we can continue assisting you. We value your feedback and appreciate the opportunity to make this right. Thank you for your patience, and we look forward to resolving this to your satisfaction.

Response from UnbindgearJul 8, 2026

HI Kay, we're truly sorry to hear about your experience and understand how concerning this situation has been. As discussed during our phone conversation yesterday, we have now processed a full refund for your order. We appreciate the opportunity to speak with you directly and work toward resolving this matter. We sincerely regret the frustration and inconvenience this experience has caused and wish you all the best moving forward.

Response from UnbindgearJul 8, 2026

Hi Martin, we're sorry to hear about your experience and understand how frustrating this must have been. We take concerns like yours seriously and would like the opportunity to investigate what happened. We've requested your order and contact information so our team can locate your purchase and provide further assistance as quickly as possible. We remain committed to resolving any issues fairly and look forward to hearing from you so we can help.