UnaliWear Reviews | Read Customer Reviews of unaliwear.com

UnaliWearReviews of unaliwear.com

4.4190 reviews
Health Equipment
3901 S Lamar Blvd, Suite 150, Austin, Texas

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UnaliWear

About UnaliWear

UnaliWear makes the Kanega Watch – the only medical alert/life safety watch with automatic fall detection/response that you can wear 24/7, never having to remove to charge.Get round-the-clock help from a live agent through your watch – like having an emergency concierge on your wrist at all times. Get help for major emergencies (EMS, police, fire) and minor emergencies (neighbor or relative). The agent speaks to you through your watch or, if you are not responsive, gets you the help you need. The watch can be activated via the help button, via voice, or automatically via fall detection.The Kanega Watch exclusively features RealFall™ technology, specifically designed to automatically activate on actual falls and limit false fall alerts.Top rated after extensive industry testing by the NY Times/Wirecutter, the National Council on Aging, PC Magazine and many others.Goes where you go (bed, shower, out shopping and around the country) with GPS. Fully set up by our company prior to shipping, so it works out of the box – no in-home set up required.Download BrochureCustomer Experience VideoVisit Web Site

UnaliWear (unaliwear.com) has 190 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.

Also known as: unaliwear.com
Website: unaliwear.com
Category: Health Equipment
Location: Austin, Texas
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 83% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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UnaliWear reviews

190 approved reviews, newest moderated first

Jill S.
Mar 14, 2026
Just what I needed
My husband passed away a few years ago and, living alone, I and my family felt I needed a medical alert device particularly at night when I am by myself. The Kanega Watch has been a great solution. I thought I would only wear it at night, but I find I wear it all the time. People are always asking me about it and I like to show it off by asking Fred the time. Most importantly, it's given me and my family the peace of mind we all need that I can get easily help if necessary in an emergency. Plus, the customer service has been so nice and supportive. Highly recommend.
Response from UnaliWearMar 16, 2026
Thank you so much for sharing your experience. We’re honored that the Kanega Watch has been able to provide you and your family with peace of mind. It’s wonderful to hear that it’s become a natural part of your day, and we love that you enjoy showing it off by asking Fred the time! Our team works hard to make sure every wearer feels supported and safe, so your kind words about our customer service truly mean a lot. Thank you again for trusting UnaliWear and for recommending the Kanega Watch.
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Splash C.
Mar 12, 2026
With this Company fAILURE IS NOT AN OPTION.
Number 1 is the personal attention the Company gave me as a new client.
Response from UnaliWearMar 16, 2026
Thank you for sharing that. Providing personal attention and support to every new wearer is very important to us, and we’re glad you felt that from the start.
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Dennis
Mar 10, 2026
Great watch & great service
NO only is the watch great.. but the customer service is excellent. We had a problem with the band staying latched and they immediately sent us 2 different new bands so that we could select which one we liked best. This watch has given me, the caregiver, peace of mind.. allowing me to go to the store and leave my husband at home without worrying if he falls.
Response from UnaliWearMar 10, 2026
Thank you so much for sharing your experience. We’re glad the new bands helped resolve the issue, and it means a lot to hear that the watch is giving you peace of mind as a caregiver. Supporting families and helping loved ones stay safe at home is exactly why we do what we do.
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Rose
Mar 9, 2026
They are very efficient and very…
They are very efficient and very helpful in situations or problems you don’t understand. They go out of their way to help you. The crown/side button was not working. I was not able to cancel the call to the dispatcher n it was a false alarm . I used my phone to cancel. Their customer service personal are amazing. Joseph was very helpful very kind n very patient and very understanding. They after analyzing the problem, the phone had to be replaced. The Kanega Watch Company cares about their customers and their safety. I don’t believe you’ll find a company like Kanega Watch that cares about their customers like they do. God Bless all off the personnel and the Kanega Watch company.
Response from UnaliWearMar 10, 2026
Thank you so much for taking the time to share your experience. We’re truly grateful for your kind words. We’ll be sure to pass your feedback along to Joseph, he’ll be very happy to hear how much his help meant to you. Our entire team works hard to make sure every wearer feels supported, especially when dealing with something as important as life safety. We’re glad we were able to resolve the issue and get you back up and running. Thank you again for trusting UnaliWear and the Kanega Watch.
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Don
Mar 4, 2026
Customer support went above and beyond…
Customer support went above and beyond in supporting my mother. I wish that I could put 10 stars. I'm blessed that I have put my faith in Unaliwear and the Kanega watch.
Response from UnaliWearMar 7, 2026
Thank you so much for your kind words. We’re honored that you placed your trust in us to help support your mother. Our team will be especially grateful to hear your feedback.
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Rosemarie
Feb 27, 2026
The help provided by the reps was…
The help provided by the reps was excellent. I had the feeling I could call anytime and I could get help. It’s so important to know that you can get help with your problems anytime.
Response from UnaliWearMar 3, 2026
We really appreciate your feedback. It’s important to us that you feel supported and confident that help is available whenever you need it.
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SHELDON S.
Feb 18, 2026
Need to change batteries daily
Watch works well! But you need to change the batteries daily!
Response from UnaliWearFeb 18, 2026
Thank you! We’re glad it’s working well for you. The daily battery swap is intentional, it allows the watch to be worn 24/7 without ever needing to remove it to charge, so protection is never interrupted.
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Paul
Feb 17, 2026
Customer service is excellent
Customer service is excellent. Prompt replacement.
Response from UnaliWearFeb 18, 2026
Thank you! We’re so glad we could provide prompt support and get the replacement to you quickly.
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