UnaliWear Reviews | Read Customer Reviews of unaliwear.com

UnaliWearReviews of unaliwear.com

4.4190 reviews
Health Equipment
3901 S Lamar Blvd, Suite 150, Austin, Texas

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UnaliWear

About UnaliWear

UnaliWear makes the Kanega Watch – the only medical alert/life safety watch with automatic fall detection/response that you can wear 24/7, never having to remove to charge.Get round-the-clock help from a live agent through your watch – like having an emergency concierge on your wrist at all times. Get help for major emergencies (EMS, police, fire) and minor emergencies (neighbor or relative). The agent speaks to you through your watch or, if you are not responsive, gets you the help you need. The watch can be activated via the help button, via voice, or automatically via fall detection.The Kanega Watch exclusively features RealFall™ technology, specifically designed to automatically activate on actual falls and limit false fall alerts.Top rated after extensive industry testing by the NY Times/Wirecutter, the National Council on Aging, PC Magazine and many others.Goes where you go (bed, shower, out shopping and around the country) with GPS. Fully set up by our company prior to shipping, so it works out of the box – no in-home set up required.Download BrochureCustomer Experience VideoVisit Web Site

UnaliWear (unaliwear.com) has 190 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.

Also known as: unaliwear.com
Website: unaliwear.com
Category: Health Equipment
Location: Austin, Texas
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 83% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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UnaliWear reviews

190 approved reviews, newest moderated first

Richard
Jun 17, 2026
I appreciate the phone calls without…
I appreciate the phone calls without them being part of the actual emergency call for those who are the emergency contact. Life alert does not detect a fall. And the user may forget they have the alert button on.
Response from UnaliWearJun 18, 2026
Thank you for sharing your experience. We're glad you appreciate the additional peace of mind that comes from keeping emergency contacts informed. Helping both wearers and their families stay connected during an emergency is incredibly important to us.
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Peter
Jun 11, 2026
very easy to get help.
very easy to get help.
Response from UnaliWearJun 15, 2026
Thank you! Knowing help is just a button press or voice command away can make all the difference.
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Judith
Jun 9, 2026
Wonderful staff
Wonderful staff
Response from UnaliWearJun 9, 2026
Thank you for your kind words! We'll be sure to share them with the team.
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Michael
Jun 6, 2026
For me, this is the best choise
My experience thus for has been excellent. One of the initial batteries had a charging problem we identified and a new battery was sent to replace it in a timely manner. I'm not so sure the rubber band has an advantage over the other. I would like to try the other to compare. I've had a couple of false alarms due to aggressive activity- car work, yard work and bumping in the wall or a machine at the gym. Easily to cancel. Battery power exceeds 24 hours and easy to change. I don't find it to bother my sleep or activities this far. We haven't been to the pistol range yet. I shot two handed so we'll see. I do find the day and date below the time a little too small for me to read easily. I'm very satisfied with my choice.
Response from UnaliWearJun 9, 2026
Thank you for taking the time to share such a detailed review. We're glad the battery issue was resolved quickly and that you've found the watch comfortable to wear throughout your daily activities. We especially appreciate your comments about the false alarms being easy to cancel and the battery life exceeding your expectations. We'll also pass along your feedback about the date display and band options to our team. Thank you for choosing the Kanega Watch, and we're delighted to hear you're very satisfied with your decision.
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Barbara
Jun 4, 2026
Fell while my daughter in law was home
Fell while my daughter in law was home. Watch contacted 911 while she was helping me and made the whole situation easier
Response from UnaliWearJun 5, 2026
Thank you for sharing your experience. We're sorry you experienced a fall, but we're glad the Kanega Watch was able to quickly connect you to help. Even when family is nearby, having emergency assistance available can provide valuable peace of mind. We wish you a continued recovery.
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Beatrice
Jun 3, 2026
If this is what you want .
If this is what you want .. go for it.. but if your wrists are very tiny like mine this is not the item for you. Took many tweaks for this item to be less sensitive to my movements. It kept saying I had fallen. If you are sedentary, you might be O.K.
Response from UnaliWearJun 5, 2026
Thank you for sharing your experience. The Kanega Watch is designed with safety and continuous wearability as the priority, which means it may not be the perfect fit for every wrist size. We're glad our team was able to work with you to adjust the sensitivity and improve your experience.
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customer
Jun 2, 2026
I do not like that I need this watch
I do not like that I need this watch, I do not like the way it looks, AND I do like the way it functions. The personal attention (on the phone) was invaluable in setting it up, and the assistance I needed in the first few days as I adjusted it sensitivity and needed other questions answered. Thank you.
Response from UnaliWearJun 5, 2026
Thank you for the honest feedback. While nobody likes needing a medical alert device, we're glad the Kanega Watch is providing the protection you need and that our team was able to help you get comfortable with it. We truly appreciate your kind words about our support staff.
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LAWK
May 27, 2026
Highly recommend Kanega Watch by UnaliWear
I purchased the Kanega Watch by UnaliWear for my father. He is 89 and in advanced Parkinson’s, so very much a fall risk. He loves his apartment located as far from the hubbub in is assisted living facility and we (his children) really worried about him falling and being left without help for hours. The Kanega watch alongside apartment cameras have provided confident peace! We know when dad falls that we can get him the help he needs very quickly. UnaliWear’s customer service is unmatched! So grateful!!!
Response from UnaliWearJun 1, 2026
Thank you so much for sharing your experience. We're honored to play a small role in helping your father maintain his independence while giving your family greater peace of mind. Knowing that help can be reached quickly when it's needed most is exactly why we do what we do. We truly appreciate your kind words about our customer service team.
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