Umai ClothingReviews of umaiclothing.com

Shirts are okay, the problem is customer support, Received my order 11/24, contacted them several times for a return to no reply first starting in December 3rd. Stay away from this company!

Ich kann mich nicht Beschweren. Zum einen dafür, dass bei mir alle Bestellungen frühzeitig ankamen, zum anderen waren die T Shirts, dafür das die in China oder so gemacht werden und billig sind, sehr gut. Auch gefallen mir die Design und auch die Angebote die es manchmal gibt wie z.b. Buy 2 get 2 Free. Anfangs haben mir die Bewertungen Sorgen gemacht, aber bei denen ging es dann eher darum das es lange dauerteodrr Versand Probleme gab, sowas ist tatsächlich bis jetzt bei mir noch nicht vorgekommen.

Love the shirt prints, they look awesome. Many people complain about the fabric being too thin, I disagree with them. The price is high, as many people have said, but this is always going to be the case of prints of this quality produced in small amounts! The price is good for the quality. I have many of their products now and have received help from the great customer service.

Designs are absolutely GORGEOUS. I ordered from Umai because I loved their designs. The order arrived after 3 weeks which is normal, considering it was international shipping. Fabric is actually good but print quality is mediocre. Details of some more complex designs appear blurry and I’m a bit concerned about durability of prints. My biggest complaint is that there’s no sizing guide on Umai website and customer service only told me “it’s based on US sizes”. As a European, I don’t know standard US sizes and I ended up searching on eBay if someone posted actual measurements (what I found was slightly different from what I received, so choosing size was a gamble). I have to admit, the email customer service was really nice and responsive, just couldn’t help with what they don’t have. However, my comment on their Instagram (I tried to comment before emailing) in which I asked about sizing guide and mentioned my troubles finding sizes was hidden. I always try to be polite in my comments, so I think this is very unprofessional behavior from the person managing Umai Instagram. Hiding public customer feedback that definitely wasn’t rude or disrespectful is a red flag to me. I'm leaving 3 stars because while t-shirts may be a bit overpriced for the quality, I still like them. However, not having a size guide and hiding comments asking for one is ridiculous and creates a bad customer experience.

Never delivered. Said there was an 'unsuccesful attempt' when I was home all day that date, and sent the package to Latvia for some reason. I live in the Netherlands.

The shirts are all amazing quality and have great print quality. I had bought one shirt and after seeing the quality I bought four more. The designs are very nice and worth the money. The shirts are 100% cotton which I personally like a lot. The designs and print is good material and not some cheap plasticky material like a lot of online products.

Bad quality product

Imagine a t-Shirt from H&M with bad print. It is not cheap and bad quality