Umai ClothingReviews of umaiclothing.com

Placed an order and a whole month later it still hadn't been shipped even though it said it would be shipped a couple days after ordering. Was lucky enough to get my money back. Will never be ordering from here again.

The cheapest quality garment, Terrible print quality that looks years , took months to deliver. No tracking. Apparently they had a restock shipment delayed. This information was only provided AFTER I enquired about the order. If there are logistics issues the business should inform the customer.

Overpriced ordinary quality clothing with disgusting clickbaity blaming advertisment. I've got an e-mail from them saying "We are getting rid of our artist - You all take the blame in this", just to bait people into seeing their new designs, its honestly pathetic and in bad taste. Clearly Umai Clothing has no idea how to keep customers interested.

Pure rip off....please stay away. They take your money and then send a mail with the message "delivery on it's way" no track and trace. Nothing anymore, it's been 3 months....so watch out for this scam!

Terrible customer service. Shipping takes extremely long time.

There is no size guide on the site. So I bought a hoodie the same size as normal - M. Wasn't suitable. Really, really narrow model. More than 10 cm narrower when compared to any other M hoodie. Other wise the hoodie itself was pretty ok. First of all the shipment had to wait about a month before it arrived. And since it wasn't suitable I wanted to return it. Returning is/was a nightmare. Since I don't live in the USA, I have to pay for the return myself. They demand a direct return i.e. directly to the warehouse, this is not mention in website and in their opinion it is by no means essential information that should be on the website. Direct return would have cost 38 euros. I made regular return 11.90 euros, but they refuse to pick it up even though the pick-up point is in the same building. So it returns supposedly back to me and the useless hoodie keeps getting more expensive. The website must have all the information affecting the costs. Quoting the message I received from them "There is no mention of it because it is something that only applies to European customers. The fact we don't have every single set of instructions I give out posted on the website means nothing. I gave you the correct instructions once you reached out wanting to return the item. You didn't follow them." I don't recommend to anyone to buy from them.

It has been over a month and I have not received any product. The customer service told me that they were backed up on orders and that I could cancel the order. It is really sad, I like the design but this is a really bad first impression. I hope the quality of the product is worth the wait.

Après m'être fait cibler par leurs publicités sur Instagram pendant des mois, j'ai craqué et j'ai commandé un t shirt soit disant heavyweight (épais), comparé à d'autres t shirts du site qui ne le sont apparemment pas. Littéralement zéro mention du grammage sur le site, je me laisse quand même tenter, et sans trop de surprise, je reçois un t shirt très léger, au coton peu agréable à porter... en espérant que le motif reste au lavage et que le coton s'adoucisse un peu. Déçu du manque de sérieux du site, la qualité des vêtements continue de baisser un peu partout malheureusement...