We founded Ultimea as a team of audio-visual engineers and enthusiasts who were frustrated by home theater products that felt complicated, outdated, and overpriced. We knew it was time for a change. By combining innovative acoustic engineering, modern design, and smart cost optimization, we set out to make cinema-quality audio and visual experiences accessible to everyone.💻Official Website: www.ultimea.com 📧 Contact us: [email protected]
Ultimea (ultimea.com) has 431 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
Also known as
ultimea.com
Website
ultimea.com
Category
Audio & Visual
Location
Ontario, California
Listed on Five Star Index
2026
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The company replied to 100% of reviews.
Latest
Most recent review: October 2026.
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Un service client a lecoute et tres reactif bravo ils sont au top
Response from UltimeaMar 12, 2026
Merci beaucoup pour votre retour ! 😊
Nous sommes ravis de savoir que notre service client a pu vous aider rapidement et efficacement. Vos encouragements nous font très plaisir et motivent toute l’équipe !
Cordialement,
L’équipe de support ULTIMEA
AN
Anonymous
Unreliable and unprofessional
In December, I purchased a projector from this company’s official website as a Christmas gift. They took my payment immediately and sent an email confirming that the order was being prepared for shipment.
After 10 days with no updates at all, I contacted customer service to ask about the delay. Only then was I told that the projector I ordered was out of stock, which is why it had never shipped. This was baffling, especially because the exact same item was, and still is, at the time of writing, “available” for purchase on their website.
In other words, they advertised the projector as available, took my money, and only after being contacted revealed that the item doesn’t actually exist. Allowing this to happen in the first place is absolutely unacceptable and deeply misleading.
To make matters worse, their customer service did not respond to my follow‑up email in a timely manner, despite claiming to offer 24/7 support (they do not even have any automatic notice of its actual operational status). I only received an answer days after, when I re-email them that I was going to proceed with a chargeback. By now, Christmas has passed, I had no gift to give, and I have missed all seasonal sales and the chance to buy an existing projector elsewhere at a fair price.
The entire situation was handled with a lack of professionalism and zero accountability. They offered no compensation or remedy for the inconvenience and damages caused.
This experience cost me time, money and a holiday gift. I strongly advise staying away from this company.
Response from UltimeaJan 23, 2026
Hello,
Thank you for your message. We are truly sorry that your overall shopping experience was disappointing, and we sincerely apologize for the inconvenience this may have caused.
Due to the high demand during the Christmas promotion period, some local warehouses in certain countries ran out of stock as inventory was not sufficiently prepared in advance. Our projectors are sold across multiple regions, so if you see a product still available for purchase, it usually means there is stock in another country. If the item is out of stock in your country, our listing will display “arriving soon” along with an estimated restock timeframe.
We also sincerely apologize for not responding to your message in a timely manner. During the promotion period, the volume of inquiries increased significantly, which impacted our response time. We have carefully reviewed this situation and have since improved and optimized our processes to better support our customers.
Regarding your case, we would be more than happy to provide a satisfactory solution. We kindly ask you to contact us via our official email at [email protected]
and share the details of your situation, so we can understand the issue clearly and assist you as quickly as possible.
We truly hope you will reach out to us through our official email and give us the opportunity to make this right.
Warm regards,
ULTIMEA Customer Support Team
AL
Alain
See above
⭐⭐⭐⭐⭐ – Excellent customer service and support
I initially had issues with the ULTIMEA Solo B30 Pro, particularly with volume adjustment and the optical connection. I contacted ULTIMEA customer support, and I’m happy to say they handled the situation professionally and efficiently.
The company accepted to exchange the product free of charge, without hassle. Their responsiveness and willingness to stand behind their product really made the difference.
Mistakes can happen with any product, but what matters is how a company reacts — and ULTIMEA did the right thing. Based on this experience, I can confidently say their customer service is excellent.
Response from UltimeaMar 12, 2026
Thank you for sharing your experience with the ULTIMEA Solo B30 Pro! 😊
We’re glad to hear that our customer support was able to assist you efficiently and professionally. It’s wonderful that the exchange process was smooth and that our team could resolve the issue to your satisfaction.
We truly appreciate your feedback and are delighted that our commitment to standing behind our products made a positive difference. Your trust and recommendation mean a lot to us!
Best regards,
The ULTIMEA Support Team
CB
Craig B.
Terrible customer service
I ordered a set of their Poseiden speakers and was originally happy with them. A fault developed and this is where the problems started. They're very slow at customer service and as my fault continued I ended up still in contact with them two months later. They kept asking for the same information I'd already provided and eventually offered a replacement but only if I shipped the whole unit back to them by packaging and taking it to a couriers at my cost. I've offered them an alternative solution and they have not responded, as such I'll be putting a chargeback on the payment. Had they resolved my problem quickly and easily I would've instead been placing a positive review
Response from UltimeaJan 4, 2026
Hello,
Thank you for your message.
We sincerely apologize for the delayed response. Due to the high volume of inquiries during Black Friday, the Christmas season, and the holiday period, we were unable to address your message as promptly as usual. We’re very sorry for any inconvenience this may have caused.
We have now provided an improved solution based on your request. Please check the reply sent to you from our official support email.
If you have any further questions or need additional assistance, please feel free to contact us at any time.
Warm Regards,
ULTIMEA Customer Support Team
ST
Sylvester T.
A soundbar for every TV in the home
I have been wanting a sound bar that sounds good but won’t cost two months salary I decided to try the Ultimea 5.1ch sound bar I was so surprised it’s sounds so good and clear the base thumps, it’s has enough power to fill a a nice sized room it’s really easy to set up checked all the boxes for me. The Bluetooth mode, the equalizer easy yes, yes!!.
Response from UltimeaMar 23, 2026
Thank you for sharing your experience! 😊
We’re thrilled to hear that your Ultimea 5.1ch sound bar exceeded your expectations and delivered clear sound, powerful bass, and enough volume to fill your room. It’s great to know that setup was easy and that you’re enjoying the Bluetooth mode and equalizer features.
Your satisfaction means a lot to us, and we hope you continue to enjoy your home theater experience! 🎶
Warm Regards,
ULTIMEA Customer Support Team
DW
Daniel Ć.
Skywave X70 Soundbar Review
Skywave X70 Soundbar Review – A Home Theater Powerhouse with One Catch
If you're looking for a soundbar that will turn your living room into a real movie theater, the Skywave X70 might be the perfect choice. This device isn’t just a piece of equipment—it’s an experience that takes movie watching to a whole new level. From the first moment you turn it on, it’s clear that it was designed for cinephiles who believe sound is half the battle. But is it perfect? Let’s find out.
Sound That Moves Walls
The Skywave X70 is a phenomenal machine for movies. The bass is deep, dynamic, and literally shakes the floor beneath your feet. Action scenes, explosions, and even subtle sound effects gain a whole new dimension. The rear speakers create an immersive experience, making you feel like you’re right in the middle of the action. The subwoofer is a beast—not only does it look impressive, but it also delivers power that rivals many high-end systems. Volume? On my 20 m² (215 ft²) space, 16 out of 100 is more than enough to feel the walls tremble. This isn’t a soundbar for the faint of heart—it’s for those who want to feel the movie, not just hear it.
The soundbar itself isn’t heavy, but its size suggests that the manufacturer didn’t skimp on the speakers. The build quality is excellent, and it feels like a device built to last. If you love home theater, the Skywave X70 dominates—in the best possible way.
No DTS Support – The One Major Flaw
Unfortunately, even the best have their weaknesses. Many films in my collection use DTS audio, and the Skywave X70 doesn’t support it. This is a serious drawback, especially for those who invest in high-quality Blu-ray releases or digital files. The lack of DTS compatibility means some movies won’t sound as they should. If it weren’t for this issue, the competition wouldn’t stand a chance. It’s the only reason I can’t give it a perfect score.
Music? Not Its Strong Suit
The Skywave X70 is a specialist for movies, but music isn’t its forte. The sound is dry, flat, and lacks the warmth you’d expect when listening to your favorite tracks. If you’re looking for a versatile soundbar for both music and movies, you might be disappointed. This model was designed for cinematic immersion, and in that area, it’s unmatched. But if you want something for music, you’ll need to look elsewhere.
Final Verdict: Perfect for Movies, Not for Music
The Skywave X70 is a beast that excels in any home theater setup. Its power, bass, and spatial audio are pure joy for fans of action, sci-fi, or horror films. However, the lack of DTS support and weak musical performance are downsides worth considering before purchasing.
Who is it for?
Cinephiles who want to feel the movie in their bones.
Those who appreciate powerful, dynamic sound and aren’t afraid of loud, intense sessions.
People who don’t need a soundbar for music.
Who should avoid it?
Audiophiles who want versatility and flawless sound in every scenario.
Those with a collection of DTS-encoded films.
Rating: 9/10 (would be a 10 if it supported DTS).
If home theater is your passion, the Skywave X70 will exceed your expectations. But if you need support for all audio formats or great music playback, you might want to explore other options. For me? It’s the best movie soundbar I’ve ever tested.
The Skywave X70 App – Intuitive and Feature-Packed
One of the standout features of the Skywave X70 is its dedicated app, which is surprisingly intuitive and user-friendly. Navigating through the settings is a breeze, even for those who aren’t tech-savvy. All the essential controls—from equalizer adjustments and sound modes to volume calibration and surround sound settings—are right at your fingertips.
Whether you want to fine-tune the bass, switch between movie and dialogue modes, or adjust the rear speakers, the app makes it simple. It’s clear that the developers focused on practicality and ease of use, ensuring that you spend less time fiddling with settings and more time enjoying your favorite films. The seamless connectivity and responsive interface add to the overall premium experience of the Skywave X70.
For anyone who values convenience, this app is a major plus—it puts the power of customization in your hands without unnecessary complications.
Response from UltimeaMar 23, 2026
Thank you for sharing such a detailed review of the Skywave X70 Soundbar! 😊
We’re thrilled to hear that it has transformed your movie-watching experience, providing immersive bass, powerful rear speakers, and cinematic sound that truly fills your space. It’s great that the dedicated app made setup and customization easy for you, allowing you to fine-tune the audio to your liking.
We appreciate your honest feedback regarding DTS support and music playback. Currently, we’d like to mention that our latest products, Skywave X100 and X100 Dual, do support DTS audio formats. If DTS compatibility is important to you, these models might be a perfect fit for your home theater. 🎬🎶
Warm Regards,
ULTIMEA Customer Support Team
HV
Hector V.
Hervorragender Bass!
Die Soundbar ist kompakt, aber der Subwoofer ist ein echtes Kraftpaket. Der Bass ist tief und kräftig, perfekt für Filme und Musik. Die App-Steuerung funktioniert auch super. Absolute Kaufempfehlung!
Response from UltimeaMar 23, 2026
Vielen Dank, dass Sie Ihre Erfahrung mit der Skywave Soundbar teilen! 😊
Es freut uns sehr zu hören, dass Sie mit dem kraftvollen Subwoofer, dem satten Bass und der App-Steuerung zufrieden sind. Genau dafür haben wir die Soundbar entwickelt – damit Filme und Musik gleichermaßen begeistern können.
Wir wünschen Ihnen weiterhin viel Freude beim Genießen Ihrer Ultimea Soundbar und bedanken uns herzlich für Ihre Empfehlung! 🎶
Mit freundlichen Grüßen
ULTIMEA Support-Team
SA
S A.
Sav ultimea p60 …désastreux
J'ai Acheté un ultimea p60 il y a un an et celui ci est tombé en panne au bout de un an et quelques jours. La garantie était notée de deux ans sur votre site mais le vendeur du site qui nous a vendu le produit nous a dit qu elle était d un an. Ultimea essayé de nous faire faire des manipulations en vain, et le service technique d'ultimea a conclu à une panne matériel lordqu' on vous a contacté pour le problème. Ultimea nous a dit de voir avec le vendeur. Pour moi, les produits ultimea c'est fini c'était mon deuxième vidéoprojecteur avant ça j ai eu un p40. Le site du vendeur également c'est fini. Service sav désastreux lamentable .
Response from UltimeaDec 23, 2025
Cher(e) client(e),
Merci pour votre message.
Nous nous excusons sincèrement pour tout désagrément que vous pourriez avoir rencontré. Concernant votre situation, nous souhaitons clarifier notre politique de garantie. Pour nos clients en Europe, la durée officielle de garantie est de deux ans. Si le produit a été acheté dans un magasin officiellement autorisé Ultimea, nous pouvons fournir un service après-vente complet.
Si le produit a été acheté auprès d’un vendeur tiers non autorisé, nous ne pouvons malheureusement offrir que un support technique et des solutions de dépannage, et nous vous demandons de bien vouloir comprendre cette limitation.
Cela dit, si le vendeur non autorisé n’est pas en mesure de vous fournir un service après-vente, nous serions ravis de vous assister. Nous vous invitons à nous contacter via notre email officiel [email protected], et notre équipe fera de son mieux pour vous aider.
Nous attendons avec impatience votre message par email.
Cordialement,
L’équipe du support client Ultimea