We founded Ultimea as a team of audio-visual engineers and enthusiasts who were frustrated by home theater products that felt complicated, outdated, and overpriced. We knew it was time for a change. By combining innovative acoustic engineering, modern design, and smart cost optimization, we set out to make cinema-quality audio and visual experiences accessible to everyone.💻Official Website: www.ultimea.com 📧 Contact us: [email protected]
Ultimea (ultimea.com) has 431 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
Also known as
ultimea.com
Website
ultimea.com
Category
Audio & Visual
Location
Ontario, California
Listed on Five Star Index
2026
About these reviews
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The company replied to 100% of reviews.
Latest
Most recent review: October 2026.
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ULTIMEA ist absolut seriös und der support ist der super bei Problemen wird sich sofort darum gekümmert und für Fragen sind sie immer ansprechbar
Response from UltimeaMar 12, 2026
Es freut uns sehr zu hören, dass Sie mit ULTIMEA und unserem Support so zufrieden sind! 😊
Vielen Dank, dass Sie Ihre Erfahrung teilen. Es motiviert unser Team sehr zu wissen, dass wir Ihnen bei Problemen schnell helfen konnten und stets für Ihre Fragen erreichbar sind.
Mit freundlichen Grüßen
ULTIMEA Support-Team
SF
Simon F.
Ultimea Aura A60
Ich nutze die Ultimea Aura A60 jetzt seit einiger Zeit in meinem Wohnzimmer und bin wirklich begeistert von dem Gesamtpaket. Der Klang ist für diese Preisklasse erstaunlich kräftig, klar und angenehm - besonders Dialoge in Filmen sind deutlich besser verständlich als über die TV-Lautsprecher. Der Subwoofer liefert einen satten Bass, ohne zu dröhnen, und die Surround-Lautsprecher sorgen für ein richtiges Heimkino-Gefühl.
Besonders gut gefällt mir, wie vielseitig das System ist: Dank Dolby Atmos, mehreren Soundmodi und den umfangreichen EQ-Einstellungen kann ich den Sound sehr einfach an Filme, Serien, Gaming oder Musik anpassen. Die Verbindung über HDMI EARC funktioniert zuverlässig, und auch Bluetooth 5.3 für Musik vom Handy klappt ohne Aussetzer. Die Einrichtung war in wenigen Minuten erledigt, alles ist verständlich beschrieben und die Steuerung per App ist ein praktisches Extra. Verarbeitung und Design machen einen wertigen Eindruck und fügen sich unauffällig ins Wohnzimmer ein. Für den aufgerufenen Preis bekommt man ein vollwertiges 7.1- System mit starkem Surround-Sound, das meiner Meinung nach deutlich mehr bietet, als man in dieser Preisklasse normalerweise erwartet. Klare Empfehlung für alle, ihren Fernseher klanglich deutlich aufrüsten wollen, gleich ein Vermögen für ein High-End-System auszugeben.
Response from UltimeaMar 12, 2026
Es ist fantastisch zu hören, dass Sie mit der Ultimea Aura A60 so zufrieden sind! 😊
Vielen Dank, dass Sie Ihre ausführliche Erfahrung teilen. Wir freuen uns sehr, dass Sie den kräftigen, klaren Klang, den satten Bass und das Heimkino-Gefühl genießen. Schön, dass Ihnen auch die Vielseitigkeit, die einfache Einrichtung und die Steuerung über die App gefallen. Ihr positives Feedback motiviert unser Team sehr und bestätigt, dass wir auf dem richtigen Weg sind, hochwertige Systeme zu einem fairen Preis anzubieten.
Mit freundlichen Grüßen
ULTIMEA Support-Team
OL
Oliver
Poseidon D80 Boom
Habe mir die Poseidon D80 Boom für mein kleines Kino bestellt.
Die Verpackung ist gut aufgeteilt und kleiner als erwartet. Der Aufbau ist wirklich einfach und super erklärt.
Der Sound ist wirklich Klasse, super ist auch dass man mit der Fernbedienung wirklich schnell und einfach sehr viel einstellen kann.
Der Bass ist brutal. Also wir müssen den teilweise auf Minus stellen.
Der Support ist top und reagiert sehr schnell.
Würde Ultimea jedem wärmstens empfehlen.
Response from UltimeaMar 12, 2026
Es freut uns sehr zu hören, dass Sie mit der Poseidon D80 Boom für Ihr Heimkino so zufrieden sind! 😊
Vielen Dank, dass Sie Ihre Erfahrung teilen. Schön, dass Ihnen Aufbau, Klangqualität und der mächtige Bass gefallen und dass Sie die Einstellungen über die Fernbedienung einfach anpassen können. Es motiviert uns sehr zu wissen, dass auch unser Support Sie überzeugen konnte. Vielen Dank für Ihre Empfehlung!
Mit freundlichen Grüßen
ULTIMEA Support-Team
CM
Chris M.
Honestly the worst experience
Honestly the worst experience I have ever had with there customer service.
The situation has been extremely frustrating. I placed my order three days after emailing to inquire about its dispatch status. I was informed that the order was placed incorrectly and that they were out of stock, despite the website indicating availability.
After five days of email correspondence, there has been no progress. Emails have not been read or replied to. Promises have been made but not followed through, and the company has changed its mind on several occasions.
If I were you, I would take your money elsewhere. I would highly avoid it.
Response from UltimeaFeb 25, 2026
Dear Customer,
Thank you for your message. We sincerely apologize for the inconvenience caused regarding your order and the customer service experience.
Due to system limitations on our official website, our products are sold by region. At times, items may be out of stock in the European warehouse while still available in the U.S. warehouse, and vice versa. This regional inventory difference may cause situations where a product appears available online, but we inform you that it is out of stock for your location. We truly appreciate your understanding regarding this matter.
We also apologize that your case was not handled in a timely manner. We completely understand how frustrating this must have been and regret any inconvenience caused.
We kindly ask that you contact us again via our official support email at [email protected]
, providing the details of your situation and screenshot our reply. Once we receive your message, we will carefully review your case and offer a satisfactory solution, including appropriate compensation if applicable.
Your satisfaction is always our top priority, and we look forward to assisting you further.
Best regards,
ULTIMEA Customer Support Team
DR
Douglas R.
My decision to buy the Skywave X40…
My decision to buy the Skywave X40 system came down to budget, but someone else’s decision might depend on how many neighbors they have—and whether they want to keep their friendship after turning up the volume.
From the packaging onward, it’s been a pleasant experience. I only raise the volume to 25% 😁 because I want to be a good neighbor. At full capacity, there’s no distortion at all… except for the voices telling me to turn it down.
Controlling it through the app is a big plus, giving access to extra features and even the manual, all in one place. With very few cables to connect and the freedom to place the wireless speakers wherever I want, it’s perfect.
My only note is that the soundbar seems to block the infrared remote signal, which I assume has to do with the unit’s power.
Overall, this brand has definitely earned my attention. Their other products already have me thinking about my next budget—and whether I need a special occasion or not—to treat myself again.
Response from UltimeaMar 12, 2026
Thank you for sharing your experience with the Skywave X40! 😊
We’re glad to hear that you’re enjoying the sound quality, wireless flexibility, and app features. Regarding your note about volume for neighbors, you might want to try enabling the Night Mode in the app. This mode reduces loud peaks while keeping the sound clear, so you can enjoy your music at lower volumes without disturbing anyone.
We appreciate your feedback and are excited that you’re considering exploring more of our products in the future!
Best regards,
ULTIMEA Support Team
JE
Jeremy
Ultimea: Top-Notch Customer Service
This is a review for the company, Ultimea. I bought the Poseidon D70 knowing the specs that it had. The virtual surround sound of this unit was not what I was looking for when I heard it perform. Virtualization might be for some people, but it didn't work for my application.
I reached out to Ultimea via phone for some troubleshooting and request for possible app modifications. I had two conversations on the phone, with email follow-ups within 3 days.
From there, we corresponded through email on a resolution and possible alternatives. Each email was responded to within 1-3 days and each response was informative and targeted to my resolution.
I have NEVER dealt with a company with this type of care and level of communication that Ultimea has provided me.
My suggestion for future customers... Buy the product that you believe meets your needs and do not worry about the customer support, should you need it. If customer service is needed beyond that, feel confident that they have your interest as a customer in mind.
They definitely did for me!!
Response from UltimeaMar 12, 2026
Thank you so much for sharing your detailed experience with Ultimea and the Poseidon D70! 😊
We’re thrilled to hear that our team was able to provide timely, informative, and helpful support throughout your troubleshooting and follow-ups. Your feedback truly means a lot to us and motivates our team to continue delivering the best possible customer care.
We appreciate your recommendation to future customers and are delighted that we could meet your expectations. Thank you for trusting Ultimea!
Best regards,
ULTIMEA Support Team
LM
Liakosdj M.
Plug and play!Best sound quality
Ultimea X40! Plug and play!Best sound quality! Very loud and low hz sub!
Response from UltimeaMar 12, 2026
We’re thrilled to hear that you’re enjoying your Ultimea X40! 😊
It’s great to know that the plug-and-play setup, powerful sound, and deep bass are hitting the mark. Your feedback means a lot to us and motivates our team to keep delivering high-quality audio experiences.
Best regards,
ULTIMEA Support Team
NB
Nate B.
an economical low effort solution to enhanced sound
i bought the product not expecting the features it has for its price range. mostly the app control. the app simple to use and is very direct. the speaker system automatically links via bluetooth when i turn my video or tv on without confusion or extra effort. the app is fully automated. i have two units in the same room and both are functional on the same app.
Response from UltimeaMar 12, 2026
Thank you for sharing your experience with us! 😊
We’re delighted to hear that the speaker system and app exceeded your expectations. It’s great that you find the app simple, intuitive, and fully automated, and that both units work seamlessly together in the same room. Your feedback motivates our team to continue delivering easy-to-use, high-quality audio solutions.
Best regards,
ULTIMEA Support Team