UltimeaReviews of ultimea.com

I bought the Nova S90 last summer after deciding on this model based on the many positive reviews online. After several months of use, my conclusion is unfortunately very mixed. Positives: The soundbar makes an excellent impression visually. The quality, feel, and overall workmanship are truly very good and appear high-end. In this respect, the device delivers on the advertising promises. Negatives & Criticism: Unfortunately, there are significant problems with the functionality, which is crucial for me in an audio product. The sound settings, especially for midrange and treble (mids and highs), simply don't work. No matter what adjustments are made, there is no audible difference. Since I'm very involved with sound and audio technology in my personal life, this is an absolute deal-breaker for me. The subsequent contact with Ultima's support was particularly disappointing. They were unable to help me in any way. I got the impression that my technical problems were either irrelevant to the company or were not being taken seriously. Conclusion: If you only care about looks and build quality, this is the product for you. However, if you expect functional sound settings and reliable customer service, you'll be disappointed. Due to the technical flaws and poor support, I unfortunately cannot recommend this product.

Sound quality is top notch. Service quick and easy to set up. Was so impressed I bought multiple sound systems for different rooms in the house. Would 100% recommend these and also treated a friend to one as a birthday gift. Can't recommend highly enough. A must have for your home.

Ich habe das Produkt: Ultimea Poseidon E40 über den Marktplatz von Mediamarkt erworben und bin Top zufrieden mit dem Beamer. Bei Hilfe und Fragen, steht das Support Team von Ultimea zur Verfügung und findet für jedes Problem die beste Lösung, nur weiter zu empfehlen.

Great service, the product looks good(havent testet them yet but will once i get them).

I ordered a Skywave X50 from Ultimea and was repeatedly told to keep waiting due to delays. After literally six months of being given various reasons — including once being told it was a customs issue — I clearly stated that I did not want the order cancelled. Ultimea cancelled it anyway and issued a refund for $100 less than what I originally paid! Even if the currency fluctuated (which it didn’t by that much), customers should not bear currency losses when the merchant cancels the order. BE AWARE OF THEIR PRACTICES. ------------------------------- UPDATE After multiple follow-ups and providing full documentation (including bank statements), Ultimea continues to deny there is any refund shortfall. They focus on their internal USD figures while ignoring the fact that I paid and was refunded in AUD and remain out of pocket. They have repeatedly asked for the same evidence, acknowledged receipt, and still failed to resolve the issue. Because of this experience, they have also lost out on a larger project purchase. I was planning to buy the Thor T60, but after the way this order and refund were handled, there is no chance I will ever purchase from Ultimea again. I will also be posting my experience across multiple review platforms so other customers are aware of how this was handled. At this point, I have escalated the matter through my bank as a formal dispute. Proceed with caution.

The product I bought Poseidon D70 is fantastic, well packaged. However, I just had dealt issues with customer service, I told them if I could change my order with the free gift (which is a little add-on only a couple of euros) and cancel the first one. They said since they already shipped out the order they couldn’t cancel it but offer me a free gift as a gratitude. I said- I’m really grateful I chose the photon projector screen initally. They sent me back an email that they will send a refurbished one and if I’m happy to pay shipping fees? I’m like why would advertise with the product + gift in a free shipping when I have to pay shipping myself? Doesn’t make sense right. I said how about the speaker but new condition- no response towards this. Then now they told me that they will send me the stands but in return to make a trustpilot review. Like I’m really happy to make a positive trustpilot review if only they don’t make customers like me go into circles. I will update my review once customer service deals with me better.

Excellente ste avec du matériel remarquable vu qualité/prix je vous conseil la poseidon D 80 avec sa puissance et son encombrement réduit acheté sans réfléchir et vous serez entière satisfait

​Ich habe nach einem Upgrade für meine TV-Lautsprecher gesucht, wollte aber kein Vermögen ausgeben. Die Poseidon D80 hat mich absolut positiv überrascht. ​Was mir besonders gut gefällt: ​Echter Surround-Sound: Im Gegensatz zu vielen anderen Soundbars in dieser Preisklasse, die Surround-Sound nur simulieren, hat die D80 zwei physische Rücklautsprecher. Das merkt man sofort bei Filmen – Hubschrauber fliegen gefühlt wirklich durchs Zimmer. ​Kabelmanagement: Die hinteren Lautsprecher werden per Kabel mit dem Subwoofer verbunden. Das ist praktisch, da sie keinen eigenen Stromanschluss brauchen und man die Kabel leicht hinter der Couch verstecken kann. ​Bass-Power: Der Subwoofer liefert ordentlich Druck, ohne dabei zu dröhnen. Die "BassMX"-Technologie sorgt für einen satten Klang bei Actionfilmen. ​Anschluss & Einrichtung: Per HDMI (eARC) war die Verbindung ein Kinderspiel. Die Soundbar geht zusammen mit dem Fernseher an und lässt sich über die normale TV-Fernbedienung steuern. ​Kleiner Hinweis: Die Soundbar ist recht kompakt, was super unter den Monitor oder kleinen TV passt, aber für riesige Hallen ist sie eher nicht gedacht. Für ein normales Wohnzimmer (ca. 20-30 qm) ist die Leistung aber mehr als ausreichend. ​Fazit: Wer kein High-End-System für 1.000 € braucht, aber endlich klaren Dialog und packenden Surround-Sound erleben will, ist hier genau richtig. Preis-Leistung ist unschlagbar!