Gennaro L.
Quick and efficient support experience
I had an issue with my Apollo P60 projector, which turned out to be defective after a short period of use. I contacted customer support, and I’m very satisfied with how everything was handled. The support team was responsive, friendly, and helpful from the start. After explaining the problem, they managed the process efficiently and offered me a Nova C40 as a replacement without any hassle. The new projector works perfectly, and I’m happy both with the product and especially with the customer service. A reliable company that truly stands behind its products and takes care of its customers. Recommended.
Response from UltimeaApr 30, 2026
Thank you so much for your detailed and thoughtful review! 😊 We’re sorry to hear about the issue with your Apollo P60, but we’re very glad that our support team was able to assist you promptly and provide a smooth solution. It’s great to know that your Nova C40 is working perfectly and that you’re satisfied with both the product and our service. Your kind words truly mean a lot to us and motivate us to keep delivering the best possible experience to our customers. If you ever need any further assistance, please don’t hesitate to reach out. Thank you again for your trust and recommendation! Best regards, ULTIMEA Support Team