Dan K.
Purchased a 1500x and after only being…
Purchased a 1500x and after only being used a handful of times, it just wouldn't charge. After sending multiple emails with no reply, I finally got a reply, and a returns label. Even up to this stage was stressful enough, but what has followed is just ridiculous. Constantly chasing asking where my replacement unit is,unanswered emails for weeks, to eventually get a tracking number to find my parcel had been "delivered " upon checking the delivery photo it looks to be on a warehouse floor surrounded by other parcels,in Manchester (about 150 miles away from where I live) apparently i was going to be sent a replacement as this one is lost, This now has been going on for months and the email replies have completely stopped as I still haven't received my replacement unit. Avoid this company, the aftercare/customer service is absolutely shocking




