uk.vtomanReviews of uk.vtoman.com

I bought the FlashSpeed 1500 about a year ago to power my home office — laptop, three monitors, a printer. Total draw around 260W, well within its 1500W rating. For 12 months it worked fine and I was genuinely happy with it. Then it died with a loud explosion sound from inside the unit. Every attempt to turn it back on produced the same bang and immediate shutoff. I contacted VTOMAN support immediately with video evidence. What followed was two months of attrition: • Dismissive responses trying to blame my setup (despite proof my load was a fraction of the rated capacity) • A promised return label, which I used to send the unit back • A promised replacement "ASAP" that never materialised • A claimed "reshipment" on 19 March with broken tracking that ultimately shows the parcel was returned to sender — but VTOMAN insists it was "delivered" to me, despite me working from home every day and nobody ever attempting delivery • Repeatedly having to chase them for updates; they never proactively followed up I am now without the broken unit (they have it) and without a replacement or refund. Two months of emails, zero resolution. The low price is not worth it. You are gambling that the unit won't fail — and if it does, VTOMAN's support is unresponsive, evasive, and ultimately useless. Save yourself the headache and spend a bit more on a brand that actually stands behind its products and has a real warranty process. I won't be buying VTOMAN again, and I make a point of warning anyone considering it. Money down the drain, but lesson learned.

Absolutely shocking service — avoid at all costs My wife purchased a VTOMAN unit through eBay, and the item arrived faulty. We returned it immediately back in November 2025 to the UK address provided and have full proof of postage. Since then, communication has completely stopped — every message has been ignored. To make matters worse, Klarna have already paid you for the item, and they also haven’t received any response from you. We no longer have the product, we’ve followed every step required, and yet we’re still out of pocket with no refund and no explanation. This is unacceptable and incredibly disappointing. We trusted the process, acted in good faith, and have been met with silence. Truly awful service.

A friend had an issue with a VTOMAN battery and I was just so impressed that they just told him to ship it back and they despatched a new unit to him without hesitation. I already had a small battery unit from a competitor but was so impressed that I bought the 2200 unit without hesitation - especially at the price point of £500. I have had it for 3 months now and it works and performs flawlessly. Super impressed and can definitely recommend.

I have used this product twice now. Unfortunately not impressed . I used it for camping 2 weeks ago it lasted for around 5 hrs on a low wattage camping fridge. I used it today with my electric camping bbq and it lasted 25 minutes . No idea what use it is for me . I feel as I have wasted my money

Iv got to say that the company is 10 out of 10 everything has been golng well I'm very pleased cannot fault thankyou

Really good sale prices and selection of offers compared to other brands. Quick dispatch.

Avoid this company had a fault with my battery they sent me out a shipping label that clearly states 16kg to send the product back cause it had a fault…. So they send me out one battery (8kg) instead of two batteries (16kg) and now they wanting me to pay for there mistake £18 to resend out the battery then they email me again saying we can split the postage cost 50/50 now why should I fork out money to get something that was meant to be shipped out with other battery They take forever to email you back there’s no contact number on website nothing about refund or return policy (to do with fault) hence one star review if I could it would be 0 stars constant back and forth with emails making out it’s my fault Going to have to speak to trade and standards because it seems they refusing to send out another battery which they where meant too

Absolutely disgusting company. Having issues with my Flashspeed 1500 & extra battery, was in contact with them on eBay to which they expected me to pay for the return delivery of these heavy expensive battery’s. I messaged daily asking for return labels & got ignored. THEN they blocked my messages. Then I emailed directly & again IGNORED. This was all within my warranty time. I also wrote negative feedback on eBay and they managed to get it removed. I myself am a very popular vanlife YouTuber & will be spreading the word of this terrible company & horrendous customer service they provide. I have already convinced 3 vanlife friends to not purchase votman products when they planned on doing so. I Directed their hard earned money to bluetti & jackery. I will continue to spread the word of these vile scammers. BASICALLY DO NOT BUY VOTMAN BATTERIES. TERRIBLE COMPANY. £800 wasted. What ever they respond to with my review here don’t not believe a word of it. EDIT after their comment. ABSOLUTE RUBBISH The eBay Vtoman store is an official eBay shop linked to your company entirely so do NOT lie to me. You are a disgusting company full of deceit and lies. Honestly I can’t see you lasting long at all with the way the company’s ran. I’ve been spreading the word of your horrendous company very well and have successfully stopped sales, I will happily continue this. Just an update for everyone about my faulty Flashspeed 1500 & extra batteries. I had to sell them privately as faulty because I wanted them out of my sight. I paid £800 just under a year ago I wanted replacements as I was fully within my 12 months warranty, they then ignored and blocked Contact with me until the warranty had past (see a pattern folks?) I ended up selling them faulty for £300 for both…that’s a £500 loss for me when in reality I should have had brand new replacements.