uk.vtomanReviews of uk.vtoman.com

Our Jump 600X is working perfectly. It's charging two ebike batteries as I write this. Seems a great piece of kit. Parcleforce took a while to deliver it though!

Very poor customer service. I have issue with my power station. Once I try to resolve the problem there is totally no response from the customer service. Absolutely rubbish

I purchased a vtoman jump 2200 in March 2026 so far it has been fine but the problem I have is the 230v wall charger ,it has stopped working ,does not charge the unit but the 12v dc cigarette lighter charger does .I have contacted vtoman through their customer support website , they responded asking for a video of the faulty mains charger , I did this but have not heard a thing yet .I contacted them several times recently but still no response .I think their customer service is diabolical ,I am looking to purchase solar panels in the future but I will not be buying from vtoman , avoid using this company ,you can not even get to speak to someone on the phone

Only used it once as it’s for camping, hence the score , you would only get a higher score if something went wrong with it and you fixed it

Fast delivery, the solar panel was well built and efficient just what I wanted

Excellent product, feeds all my garage lighting and appliances I need. I may upgrade to solar panels next.

I don't think this company will EVER improve. I have bought nearly £1,000 worth of products directly from them which they are denying. As far as I know you can buy via anyone else. It's still they product anyway. They took a made up screenshot of my email address, the years I've been a customer with 0 payments made. This is ridiculous. My 600x battery has completely died with no fault to my own I keep it in mind condition with a cover and a vtoman cooler battery bag. I've occasionally used it but kept it charged at the right level. Vtoman asked me for videos I sent them the only way I could do that is via YouTube as my email could not handle the data. I sent photos on request including the serial numbers and models etc. My vtoman 600x just suddenly packed up it would not charge by solar or mains. The solar made the battery dangerously heat up but not show any charging and the mains green light would just flash with a clicking sounds again didn't charge up. This makes the solar panel worthless, the extra 600 battery worthless. I had faith in this brand at 1st but their response to the dangers and faults of their products is shocking. I'm taking this to another level now stranding standards, BBC watchdog (as there are many in the same situation) and making sure every platform is aware of their dangerous product with no back up when needed. I'm also getting a legal team involved I have their companies address and name now. It's gone on long enough. I would urge anyone else with an issue to do the same with this brand . They are getting away with being based in Hong Kong , no other outlets or connections in the World and not honouring consumer rights or taking responsibility for dangerous faults in their products. I know the company will give another poor excuse on here but don't believe it . They don't care at all about their customers.

I have had multiple failures with multiple purchases, one of which on ebay the vtoman official store They are withholding my property by keeping my battery bank and failing to provide either a proper replacement or a refund. Their recent silence is unacceptable, and their actions are tantamount to fraudulent activity. Their customer service is appalling, and they should be ashamed of themselves. This matter will now be escalated to formal consumer protection authorities. Stay very away from this company