uk.vtomanReviews of uk.vtoman.com

My flashspeed 1500 which I purchased in march 2025 from there Ebay store had a massive failure on the 20th January this year filling the room it was in with thick white smoke and a noxious burning smell. It will do the initial start up - Screen comes on - fans run for a second and then clicks and an error "03" appears on the screen. Contacted Vtoman who eventually replied after several emails on the 12th Feb stating that she had contacted their aftersale-service who would deal with my issue. Ive also emailed them several times. Still no reply as of 9th March.

These Vtoman companies are a vile bunch of beings. So bad. Please be very aware when buying from these people. They have many charging problems and think about the risk of fire (x fire service here) lithium is a very volatile energy science. Vtoman official -Store ebay stole £999 from me 7 months ago. These people just want your money. They have no morals so many people like myself have been stolen from. New buyers please go with the better units like Bluetti, ecoflow I have had experience with these brands no problem at all. DO NOT TRUST THESE COMPANIES. THEY WILL TAKE YOUR MONEY AND LEAVE YOU WITH NOTHING! Vile individuals!!!! So if Vtoman official -Store ebay if you would like me to stop with these damning reviews send me what I payed you for or refund me the money you stole and I will withdraw all my reviews which I do everyday and I will never stop. Don't mess with a messer they say!

Fast delivery and very well packaged the unit does exactly what it says on the box, I'm well satisfied.

Avoid - sent me a much lower specification and lower cost product than was ordered. Customer service unresponsive to claim a refund that their T&Cs is part of the purchase.

Vtoman Flash just made an explosion and stopped the AC from working I only used it on two trips. Then left it for a couple of months, then bang. Vtoman want me to return it. Now they are ignoring me. Ok they have now 18th March sent a replacement. So OK hopefully a permanent improvement to their service.

Received Vtoman 1500xbattery after looking at reviews online/YouTube etc. After 2 days, I wanted to return as reviews were false. I emailed customer services. Took a week to get a response advising I should keep the item as postage would be £15. I responded and advised I'm happy to pay postage, send me postage labels. 2 weeks later, unprofessional response 'you need to send back yourself' no greeting or thanks for email!. Also saying battery could get confiscated, if it does, they won't accept responsibility. This planted a seed of doubt, so decided to keep the battery, as I just know I will lose both the battery and money.

Great power station used it for 48 hours fishing will power a diesel heater

Excellent service from start to finish very quick delivery also