Kaly
Absolute scam
Absolute scam. Email and password not recognised. After several emails they tell me my account suspended. No explanation! Avoid completely,
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Uk Toluna (uk.toluna.com) has 158 customer reviews on Five Star Index, with an average rating of 1.2 out of 5.
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Kaly
Absolute scam. Email and password not recognised. After several emails they tell me my account suspended. No explanation! Avoid completely,
Anthony H.
IS this a scam? Accumulate '000 of points then 'we couldn’t process your recent gift redemption. After months of surveys accumulating measly 1-3000 pts per survey they dont pay out!!!!!!
Donald F.
Why is it you close down your site have been honest with the surveys now it seems a waste of time on my side you do not reply to any thingat all just blank cut of when survey is just about to end so no points it's wrong have about 100,000 of your points how do I collect them
Alan
It's a shame you can't score 0! I've been logged out of my account and now my email and password are incorrect! 5 emails sent to customer service, guess what? absolutely no reply. Clearly a scam - avoid like the plague, they will let you answer surveys and when you get enough points, close you down.
Anna M.
Read all the negative reviews under their other Trustpilot account, as well as these. TOLUNA ARE A SCAM COMPANY They let you spend hours/days filling out surveys, don’t mention any issues to you, but, when you come to claim your first reward, your account will be suspended without notification and they won’t send your vouchers. They consistently do this, using a poor excuse of how their fraud detection system has found some issues with your responses. ABSOLUTE RUBBISH - your fraud detection system is seriously flawed, Toluna! I gave thoughtful, honest responses to every survey and have asked several times for evidence of my supposedly fraudulent input. They cannot come up with anything, because there isn’t anything. They just don’t want to pay people. Swagbucks/Ipsos/Branded Surveys are much better. I wrote to a couple of Toluna’s clients to advise of their tactics snd am now going to a consumer champion. This company needs exposing.
Katie
Constantly full surveys. Waste of time imo, surveys are always full or you're not what they're looking for. I use other survey sites which don't have this problem
Andrea W.
What the hell is wrong with this site? Every survey i completed i get "sorry, this survey has filled up". Excuse me? I waste so much of my time doing surveys yet it waits for me to finish them when telling me "sorry but surveys are full". Deliberately keeping points and wasting my time that I could have spent doing something else. I been looking forward to earning some, or any extra cash but i can see no website is to be trusted. They take what they want for nothing.
Claire M.
Data Mining. Deleted app and account on first day. Set up profile and started surveys, give them information and then say your not the profile they're looking for. Or surveys are full. Saw points deleted too.