UnitedHealthcareReviews of uhc.com

STOP SELLING MY PERSONAL AND MEDICAL INFORMATION. I AM GETTING CALLS FROM 5AM TO 9PM. SEVEN DAYS A WEEK INCLUDING WEEKENDS AND HOLIDAYS!! I HAVEN'T SEEN A PRIMARY CARE PHYSICIAN IN ALMOST TWO YEARS. MY INJURIES ARE PERMANENT BECAUSE OF NONE MEDICAL TREATMENT. STOP SELLING MY INFORMATION. I HAVE CHANGED MY INFORMATION THREE TIMES AND I AM RECEIVE OVER TWO DOZENS CALLS PER DAY. DAY IN AND DAY OUT. UNITED HEALTHCARE IS KILLING ME. NO GLASSES, MEDICAL ALERT DEVICE AND NO DENTAL FOR FIVE YEARS. I owe almost 5k in dental. 2k in chiropractor. Every year, my medical coverage decreases while United profits from my suffering.

Not worth one star! This is a terrible company, definitely not on the patients side.They won't cover anything, just make up a reason why they denied you.,appeals do not help either. Stay away !

not that UHC gives a crap about their crappy reviews. But I absolutely do NOT recommend them. They told me my dental was still covered for another month and yet my dentist now calls me back and says after the appointment its not covered and I have to drop $700!!!!! I am OUTRAGED. f*** usa healthcare. Its pathetic!!!!

My user name and password are correct, every time I try to log in, I get stuck at a loading page with nothing to do. It would load for hours if I let it. I cannot log into the app for some reason only on the website SOMETIMES. It’s irritating I cannot log into my account.

They make it very difficult to cancel. I signed up online, I pay online, I should be able to turn off auto-renew online. However, it doesn't work that way. They also auto-renew plans after changing the price without any authorization.

UHC Vision plan seemed like a scam almost. Their policy documents said that you could get 2 pairs of glasses. A full year of premiums costs $155 for the year. They denied certain benefits on my glasses. They only ended up paying about $50 or less after a year of paying 3x that amount for premiums. There's no reason to even have vision insurance if it's like this. Trying to cancel I got someone that could not speak English well and we just went around in circles.

United Healthcare is certainly the worst healthcare company I’ve ever had. They deny many claims for no reason and require you to understand the details medical codes and such that are only relevant to insurance companies. I’ve had much better experiences with both Aetna and Carefirst who cover necessary tests and don’t require you to understand codes. Also important to note that when you talk to folks at United, they generally couldn’t care less about your life as it’s more of a money racket to them. They will typically blame their own lack of interest and requirement to understand the billing codes at a pretty granular level on your doctor. I’m not surprised that teaching hospitals like John Hopkins refuse to sign contracts with them. I would avoid United unless you really have no other options.

My experience with UnitedHealthcare has been nothing short of awful. I can’t overstate how stressful and exhausting it has been to deal with them. They consistently relay payments to providers late, which has left me stuck in an infuriating cycle: I pay a claim, it gets refunded, and then I’m suddenly responsible for paying it again later. This constant back-and-forth has made managing my medical bills unbelievably confusing and frustrating. Their help line is equally unhelpful. Every call feels like starting from scratch, and I’ve rarely walked away with actual answers or solutions. For an industry that’s supposed to help people access the medical care they need, I’ve never felt more unimportant, dismissed, and small. Instead of support, I’ve felt trapped. I genuinely wish my experience were different, but dealing with UnitedHealthcare has been one of the most discouraging parts of managing my health.