UnitedHealthcareReviews of uhc.com

I couldn't get into my online account so a bot had a rep call me well she signed me into some one elses account she has the same name as me now she is prob locked out of her account so I'm going to have to down 100 rabbit holes to let her know what happened Jennifer Jones in Gilbertsville Az sorry wasn't my fault when I tried to get help for this I was placed on hold for over an hour!!

Let's talk about United Healthcare's Vision Plan. I had an eye exam yesterday and when I went to order my new glasses, I got hit with a bill for almost $1,000.00 that I have to pay myself. The insurance will of course pay for the frames and the tier 1 progressive lenses. The problem is that my eyes are bad, really bad, and I require lenses that are pretty far up the progressive tier list. My eye Doctor told me that to wear tier 1 lenses, they would be so thick that I would not be able to see that well, would have a hard time focusing, not to mention all that extra weight pushing down on my nose. Prior to and including 2024 this was never a problem as United Healthcare paid for progressive lenses above tier 1. For 2025 and into the future, if you need a progressive lens above that bottom tier 1, look forward to paying 100% of the cost out-of-pocket.

They immediately sell your information so spam calls never stop from the first minute. And when u decide to switch they immediately start denying any visits or treatment the rest of the year and start suddenly spamming you with cost sharing bills that never existed prior

The worst, unorganized company that does NOT pay providers and sends them on a year long rabbit hole and runaround with denying claims for services provided. Spending hours and hours on phone with advocates that just do the same thing every time, tell you a supervisor will call back within 30 days and no one calls. Then you call again and have to go thru it all over again, and again , and again. Not worth all the despair and anxiety about the literal worst customer service on the planet.

Run. You better off healing yourself in the bushes before trying to be covered for anything under United Healthcare. The only thing they unite is your monthly payments and there bank account. They don't cover anything. If you have any major health issues, they won't cover anything but their eyes so they don't see you. This insurance is all about benefitting off the consumer and the consumer NOT benefitting off them.

Shit company run by shittier people

Doesn't deserve a star. 2 family members with cancer being denied treatment right in the middle. Then have to keep resubmitting the request. So far one dead the other still fighting

I was with united health care AARP and found I could not afford to be sick on this plan. Now they are being dropped by a large amount of providers because of the way united health operates with too many denials. This only leaves the patient hanging out to dry in a rain storm. Medicare Advantage is only an advantage to the insurance companies. Hopefully the feds will stop in and do something. In the mean time straight medicare with a supplement is the only safe way to go if you are in any type of ailment.