UnitedHealthcareReviews of uhc.com

Called to get my primary Doctor changed as the one I had left the state. Got a person that I could not even understand, hung up and called 3 more times, couldn't understand a word they were saying. They need to hire people that can speak english .Gave them doctors name, they told me doctor was not in the network. She is on staff at St. Alphonsus which is in the network and I have already saw her once and uhc paid for the visit. I kept getting the runaround that doctor was not in network and they would assign a doctor that was. I got so frustrated that I told them to "just forget it" and hung up.

Keep customers about plan changes or ending plans

Just so you know United healthcare is going to cost you close to $500 a month and then when something is wrong with you you will be stuck paying the majority of the bill they only approve a third of the bill and you are stuck paying the rest I'm going to quit my job to get rid of this horrible insurance Go back to Blue Cross Blue shield where they actually treat you like a human being and don't charge you with the majority of the payment.

I just transferred to UHC medicare advantage as of jan 1st 2026. I was told all my drs were in network all my prescriptions were in network before signing up. As of 1/5/2026 I am not even listed in the portal as having any coverage at all sine july 2025. I was told when I called it's just the portal is not updated. Unfortunately my doctor cancelled my appt for today because they said I have no insureance or they are not in network becase on the uhc portal is showing me as having NO UHC coverage at all. The woman that helped me said she told my doctor to fill out a ticket. My doctors office manage whom I called said they have no call log of a ticket with anyone and they NEVER do anything like that at all with any insurance company. Was the UHC rep lying straight to my face? Hmm wonder if they are from that country that heavily populates Mn at the moment.

1. There are many periodontists in my city, but none accept UHC. 2. I try to chat with a Virtual Assistant to find the closest periodontist. The chat tells me to log in. I'm already logged in, I log in twice more, and I'm still prompted to log in. The chat won't proceed. 3. I call UHC and I speak to a Virtual Assistant. I provide my account information and am told I'll be transferred to someone. After a couple of number pad noises, the Virtual Assistant introduces itself again. I provide my account information, it says it will transfer me, and no joke, the Virtual Assistant introduces itself to me again. I need dental surgery and I'm blocked because I can't find a provider near me and I can't reach UHC for help.

Overall this company is so greedy and doesn't care about their customers. They want you to pay all this money every month for coverage, but the plans don't really cover anything. If there is something you really need like treatments, procedures/surgery and especially mental health services/ treatment none of it is covered at all. Your insurance is only good when you're healthy. This company is the worst overall, they don't cover anything and deny customers treatment and things they really need. They provide nothing for customers, and all they want is money. Corruption, greed and unethical practices and no care for customers lives.

If I could give zero stars I would I have a short term disability claim and I was the same set amount every week for 3 months which is 60 percent of my income (when I’m on 100 percent income I’m just over paycheck to paycheck) so obviously at 60 percent I’m paycheck to paycheck these evil people called me on CHRISTMAS EVE to tell me they made a mistake and I was overpaid right before my final short term check so my last check going into a new year was 84 dollars because of there severe embarrassing incompetence anyone who works for this company shouldn’t be able to sleep and night like what in the Christmas carol is that

Day one of their RX Part D plan. Awful. Will not allow me to populate a list of my medications on the website. Website requires transferring medications ONE at a TIME for home delivery. Add med, dosage, provider, then check out. Repeat. Time consuming. Ridiculous.