UnitedHealthcareReviews of uhc.com

Terrible. Their service department sucks. I cancelled my plan through Healthcare.gov, and yet I'm still having to pay premiums. I cannot get in contact with anyone who knows what they are talking about. I have called five times in the last week, and still no help. I feel so powerless right now. They don't even have an email to report things to.

0 is what they deserved. These company is the most fraudlent company in the USA. Please stay away, they took my olderly parent's money out of their account without any notification ( prior payment 3.36 it was autopay and now they charged them 1800 without any notification) it is elderly abuse, none of the Philipino customer agents are helpful and just read the scripts everytime you tried to explain the issue. PLEASE STAY AWAY FROM THIS FRAUDLENT COMPANY!!!

They are awful! I have been on phone 3 days this week and was never told anything other than the app was pending. I was changing my RX drug card (that has gone up $100 a month over the last three years) to another plan also with United Health care. Poor customer service. None know what they are doing. Hate that I am with them!!

On my application I set the draft to be in the middle of the month. I am a teacher, I get paid once a month and in the middle of the month. All my bills are drafted from my account. They pulled 1/8/26 obviously was not a good outcome on my finances. Spoke to one agent over a phone call who said that they cant change the date due to the Texas Variation Regulation Law. I had them on the phone while I tried to search this law, that doesn't exist. Spoke to an agent via live chat, they said they could change the policy but it would charge me double? A penalty to change, wow, even though in its beginnings on my application was set for the middle of the month.

Had a patient come in the clinic for a 10:30am appt and at 3:30pm after sever phone calls from the patient and the staff at the clinic to UHC's safety first rider program and numerous run around, the patient is still here. It is completely ridiculous!!

Zero stars if I could no help at all

Colonoscopy, was told by the Gastroenterology dept. They accept United Healthcare, they refuse to pay for any of the Colonoscopy when the bill came. We pay over 10k per year, not including deductible. They won't pay 1 penny.

These DAs could not fix my online account. Repeat errors. Online account useless and could not access. Was thrown around the entire company with no resolution. Contacted no less than 90 people. Still nothing. No solution.