UnitedHealthcareReviews of uhc.com

I can confirm this might be one of the biggest Health Care companies in America but biggest does not mean Good! They are terrible! Their customer service is more of a disservice! You will get a person at some off shore country that does not speak English clearly and will waste your time putting you on hold for long periods of time, hoping you will give up trying to get help. They refused to pay for my HIDA scan. And some of my other meds.

They're the most corrupt lying company. Don't trust this company with your credit card, they will charge your credit card after the policy has expired and when you call them they Denny they charge you even though it's on your credit card statement..Stay away from this crocks.

This would be a ZERO but obviously can't. This company will take your monthly payments and NOT pay but many half of your bills. Ended up paying $500 plus for yearly labs. Nothing special. Got stock with half of my dermatology bill. Lab and dermatologist were in Network. THIS COMPANY SUCKS!!! now I'm getting stuck with a $377 Bill from January visit in 2025!! I have of course gotten new insurance since September, and now that won't acknowledge this bill. THIS INSURANCE COMPANY SUCKS!!! DON'T BUY IT!!!

This company is a giant ripoff and a used Car Salesman. My agent urged me to go with UHC last year. My policy covered out of the country emergency healthcare. Long story short I've spent nearly a year fighting with them to get emergency medical care for having extreme food poisoning. They have flat out lied to me every step of the way. I appealed through UHS consumer affairs. After 60 more days, the appeal was denied. Bull--- lies for their decision. I went to the CEO and got the Consumer affairs people to work with me. Forget them!!! Biased worthless executive mouthpieces. Bottom Line is United Healthcare is against their policy holders. What a shame that the company got sooo bad, Executive's are watching their backs. This shouldn't happen. I signed a contract with them and they will not honor the claim. I am escalating my grievance to the Department of Insurance Federally and State. This company is a Fraud and needs to lose its License to offer insurance benefits to anyone. If you are thinking about joining UHC or have them, I highly suggest you get out fast before you get ripped off by them. They all need to lose their jobs. Healthcare sucks especially when dealing with United healthcare.

Ignore the doctor's recommendations and impose their own. UHC Insurance employees following processes that usurps the actual licensed medical professionals.

Very disappointed in the service provided by their telephone customer service reps! Not only are there issues with reps who speak English as a second language, they don't seem to understand how United Healthcare works! I will give most agents high marks for being friendly and polite. However, most of them are very UNSKILLED. I needed information on a pre-authorization and was connected to someone in that department. After listening to me explain the situation, the 'advocate' then tells me that he does not work in that department! Another time I had a question about whether or not United Healthcare had a preferred provider relationship with any mail-order pharmacies that could be engaging in direct-to-patient telephone solicitations. The agent denied that possibility. Upon further personal research I learned that UHC OWNS the PBM "Optum Rx" therefore it is quite likely that UHC has shared my personal health data with its own PBM that has initiated automated telephone solicitations! UHC claims that subscriber patients can choose the pharmacy they'd like to use, but that contractual promise may not be entirely true. When it comes to medications that must be obtained from specialty pharmacies, patient choice may not be the case! After speaking with telephone agents at UHC, it feels like having been lied to. But I don't believe that the agents have deliberately tried to deceive. I just think that they're incompetent and that such ineptitude might be because of poor training by UHC management.

Got email from United HealthCare billing departmnet. said I was The denied claim above is for medical services incurred after your disenrollment date." I was and am a member of United healthcare Medicare advantage. So I called the billing department, and was told a different story.... this time my Dr's were not "in network" so I was to pay for the 2 office visits.... When I said both of the Dr's and facilities are indeed "in network" they guy checked and admitted they were indeed in network. He said he would appeal and not to worry that I would have claims paid, and yes, both were in-network. Terrible customer service and billing department !!!!!!!!! NEVER go with UNITED HEALTHCARE!

Sucks!! Got charged twice once $45 and another $587 on the 9th. Called multiple times and was promised a reimbursement within 5-7 days. Nothing still! In one month I paid 12.6 months of insurance but I know they'll do this scam again.