Kathy J.
I have contacted UHC representative…
I have contacted UHC representative over 10 times within last 90 days. They are outsourced to many different countries from Nicaragua to Philippines and others. They deny me when asking to speak with someone onshore in the US making communication VERY difficult. I have contacted UHC after each time, 3 times for claim for a heart procedure was denied. Also, tried to get info on drug cost and needed to repeat myself 10 times in order to obtain cost which representative left me feeling like the info was not correct. This is disgusting and demeaning treatment as I am 76 years old and deserve to speak to someone in the US to who I understand and who understands me. Also, I keep being denied a procedure which my cardiologist deems medically necessary. Will be changing plan next year!! STAY AWAY FROM UHC!!

