UnitedHealthcareReviews of uhc.com

New to United Health this year and already regretting this choice. My wife's annual dental exam was incorrectly paid as a vision claim and we received a check for only $10. Also, her actual vision exam and subsequent glasses were denied "due to previous vision claim "which was mistakenly coded by UHC. Now we receive a letter stating they are in contract disputes with the largest provider network in our community and may not be available by June 1. It seems like their contracts should coincide with our contracts so we are not left hanging mid-year.

DICTATORSHIP !!! Why do you want to Push Seniors to buy items in BULK we are NOT Costco, using our quarterly Allowance in our UHC Benefits. Bunch of DISHONEST people are running the show, DEPRIVING us of our own Benefits. Hope the Federal Agencies wake up !!!

UHC rips off its customers. Look at the $25 OTC credit for 3 months. UHC does not tell customers that they have this credit, does not tell them when the credit is expiring via email, text or regular mail. Most customers don't know they have this credit, nor are even able to access the internet to order. UHC makes millions, I would say billions of dollars from cheating members like this.

Don't waste your time signing up for United Healthcare. The agents seem nice enough but the company as a whole is a waste of time. First I was told that I was approved and to wait for my permanent ID card (10 days maximum). When I called several times after the 10 days, nobody seemed to know what was going on. Then I was finally told my application was pending. Now, more than three weeks after the policy was supposed to go into effect I received a letter of denial. I will NEVER waste my time on another poorly run and poorly managed "company" with inept employees again. I'll just keep my standard Medicare and hope for the best.

The rep mislead me when I signed up for this plan, I was told that uhc paid up to 4000. on dentures but when I went to the dentist I found out they only cover 50% on dentures. What's worse when I called UHC I couldn't even speak to anyone in the USA. I won't be using this next year. Don't know how ya'll get away with falsely advertising the plans.

Turns out effective 1/1/26 UHC (who is admin for my People's Health Choices 65 HMO-PPO Medicare Advantage plan) started requiring referrals & prior authorizations for majority of specialists like cardiologist, urologist, gastroenterologist, ENT, dermatologist, just to name a few. This is a major hassle for both patients and doctors offices. Referrals are only good for 6 months then have to be renewed. I found out today that even though 7 endocrinologists (all at same location) show on UHC app as in network, those doctors stopped accepting any new patients (only allowing existing patients to stay) with UHC coverage due to poor payment of services. So BEWARE, even if their app shows in network, you need to contact that doctor to verify if they are accepting. I found out about these issues too late. If I'd realized then I would have changed to a different provider by 3/31/26 deadline.

We have no more over the counter bennifits. My husband didn't even go to the Dr in January and it said he reached his max bennifits. Our dental was removed. Customer service doesn't even know what the VA is !!! Veterans hospital hello.

Worse customer service I ever experienced. Conflicting answers to every question I have had. As for quarterly OTC products covered - good luck. 99 percent of OTC products NOT covered. If you need 60 bottles of hydrogen peroxide every 3 months then you’ll be okay. Do not recommend this company or plan.