Biz
I would give them a -0 if I could.
I would give them a -0 if I could. Have had their insurance for 10+ years. Called today to see if I could get a better prescription plan. After 1hr and 40 minutes I decided the end the conversation. First lady I spoke to who I could not understand she finally decided she was not the right person .(60 minutes) terrible English speaking Forwarded me to another rep. She was even worse. Still no answer about a plan. Think I'm gonna look for another provider Worst experience I've had with UHC

