UnitedHealthcareReviews of uhc.com

Worst mistake I have done in awhile by signing up with them through my Union. Cant log into the web site. Spent an hour in their chat. Once it got difficult, got logged off and sent back to their AI assisstant.

If I could gove no stars I would. This insurance finds every way NOT to cover anything. Their customer service department dont care about your experience. AVOID THIS INSURANCE COMPANY AT ALL COST.

United health care is horrible. I run a small business and they constantly call with automated service and you cannot get them to remove your number even if your on a do not call list. Wasting their time cause now I will never do business with them. I have to call block each and every number they call me on.

If I could give a lower score, I would I’ve been working for two weeks to get a medication approved for my cholesterol because I’ve been allergic to all other traditional methods. I was basically told I had to have a heart attack or stroke and survive it to receive authorization on the medication still in the process of trying to get it approved feel so unvalued by my insurance company like my health is not important at all has caused me tremendous stress every time I’ve called United Healthcare I get a different answer and they’re telling me they didn’t get the paperwork for my doctor which know it’s not true. It is still being appealed. At this moment. My doctor office has done everything possible to get this thing approved know Healthcare Customer Service always have different answers. Nobody ever says the same thing they can’t even look in my file and give me the correct information of what’s going on with my Claims they don’t even have access is what I’m understanding every one of the customer service people constantly are on a low end quality for customer service. Even the managers and the supervisors give different information everybody contradict each other not getting anywhere with the medication I need so desperately to lower my cholesterol

I need procrit for my blood I'm so anemic but UHC won't approve. They'd rather me die

In my experience, UnitedHealthcare has been the worst insurance provider, especially when compared to Aetna. The customer service experience has been extremely disappointing. Representatives are often rude and unhelpful, even when callers are simply seeking clarity about coverage or billing. It is unclear how management oversees or addresses these ongoing customer service issues, but the lack of empathy and support is very frustrating—especially for people who rely on insurance during stressful situations. To make matters worse, I was charged nearly $200 at a CVS MinuteClinic, despite actively paying for UnitedHealthcare coverage. For middle‑class families who already struggle with rising healthcare costs, this feels unfair and discouraging. Overall, UnitedHealthcare appears to be completely business‑oriented rather than customer‑oriented. The high out‑of‑pocket costs, lack of transparency, and poor customer service make it very difficult to recommend this insurance to anyone who values reliable and compassionate healthcare support.

I would give a negative 1 million if I could. Spoke to 8 people today including my doctor Just to get a prescription filled that I already have with my old insurance. Never had anything like this in my life. They suck!

if i could give 0 stars i would - i have not been able to find a doctor within 20 miles who will take a new patients who accept united healht care insurance - this insurance company is terrible - do not use them if you want coverge - they should,be put out of business