UnitedHealthcare is dedicated to helping people nationwide live healthier lives by simplifying the health care experience, meeting consumer health and wellness needs, and sustaining trusted relationships with care providers. The company offers the full...
UnitedHealthcare (uhc.com) has 751 customer reviews on Five Star Index, with an average rating of 1.2 out of 5.
Also known as
uhc.com
Website
uhc.com
Category
Insurance
Location
Phoenix, Arizona
Listed on Five Star Index
2026
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Latest
Most recent review: October 2026.
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I wound not tell any one about this sorry ass Healthcare know as united . The people who works for this sorry ass company suck as well, cause no one know what the other person told the customer.i was told one of my medication was total cover I went to go pick it up and was told united denied it for no given reason which was bullshit so I hope united reads this and if they want to call me you have number, I know no one will call cause they are nothing but a sorry S.O.B. D.RACKLEY
LD
Liz D.
My husband died and they refused to pay…
My husband died and they refused to pay the final bill. I hired an atty and won my case costing THEM the 10x what it would have cost to pay what they legally owed. Classic Deny, Delay Defend. My husband DIED OF CANCER They dont care. Unless you can afford a retainer to hire a lawyer, they will always win. The worst of the worst. On every single level.
LI
Lisa
Inattentive and unresponsive
My mother is hassled every time she checks in at a doctor's office because the card that demonstrates her insurance coverage is dated 2023. Phone calls to try to get a card, dated with the current year, are a pointless frustration. The customer service ph number on the back of her card connects the caller to a sales center for emergency alert pendant sales, not to customer service for United Health. Calling the number on the back of the card for "Pharmacy" connects to United Health, but they cannot provide a card. No wonder Manggione raised over a million in donations for his defense. We get his frustration, even though we disapprove of his actions and we too wish there was health care, worthy of the title, available to people like my mother.
PP
Plamen P.
2 years I am trying to get an approved…
2 years I am trying to get an approved check for a emergency hospital visit. They just try to do anything but pay. Delay so many time. Invent reasons. I spent 10 hors on the phone.
still haven't got my check which i was approved 2 years ago!
BM
Bobby M.
Just about as bad as not having any insurance.
I thought we had insurance companies to pay the bills we couldn't afford, bullshit!
CK
Chris K.
Worst & most expensive coverage I've ever had
Any of the doctors, clinics, or hospitals we use in our area are out of network. We have no choice but to use UHC as they our are employer sponsorred plan. They still somehow manage to be both the most expensive health insurance we've ever had & the worst at the same time. They auto deny every claim & make you & your provider jump thru hoops. I had to switch dentists because mine refused to waste their time dealing with them & said even once they get approval they still only pay half the time
TL
Tammy L D.
1 star because I have to…
They only get 1 star because I have to assign one. We spoke with UHC and person after person showed attitude and rudeness. It was astonishing that a professional company would respond like that. Even the supervisor! So glad we don't have UHC anymore.
SY
Sydney
Deny, Defend, Depose
If I could rate this dogbreath company I would rate it less than 1 star. Don't waste your time or your money.
Their coverage is terrible. They are overpriced. The customer service sucks.
I had received an email about payment not going through when it was pulled out my account. The first person I talked to suggested I called the bank, and gave me a confirmation number, so that when I called back, whomever I spoke to would be informed of my situation. (I could also barely hear and understand them, and could hear people in the background.) There wasnt a direct line to speak to whomever was helping me again. I called my bank, and my banker was going to stay on the line to give them the trace number to verify that the payment had come out of my account and they **Had** received it. By the time I got back through their "press a number" menu options, waited for the next rep, and got my situation re-explained(confirmation number did absolutely zero), my bank rep had hung up. (I am upset at them too. She could have waited on the line.)
The girl on the line, then gave me another customer service number to call. So after calling them and getting through their "press a number" menu, I spoke to another representative that said, "no, your payment did go through, sorry about the confusion." Once again, she was hard to understand and there was a lot of background noise.
So not only did I not get it resolved, they also lied to me, and my account was double drawn this month to cover the past due balance that I had already paid.
Literally paying out of your pocket for medical care is better than having these guys as insurance.