UnitedHealthcareReviews of uhc.com

TODAY I SPOKE WITH A LADY NAMED JOYCELYN WHO WAS SUPERB!!!!! BEEN WITH YOU FOR ABOUT 10 YEARS AND SHE WAS THE BEST....SHE TRANSFERED ME AND STAYED ON THE LINE UNTIL MY ISSUE WAS RESOLVED...HAVE BEEN RECEIVING POOR, POOR SERVICE WITH PEOPLE WHO DON'T HAVE COMMON SENSE????

Ms. Tameko!!!!!!!! I hope that I spelled your name correctly because I want it to be known how excellent your customer service is!!! I started with United Health Care back in January and learned about my coverage in March; and it was only provided to me after I had emailed the case manager a couple of times. I am saying this because since March I have tried to find local providers to assist me with my vision and dental needs and was vastly unsuccessful. It was not until today that I called and got Ms. Tameko that my faith in humanity has been restored. Ms. Tameko was not only professional, attentive, proactive and courteous, but she actually called several providers for me as I would call, and no one would answer for me. Ms. Tameko searched providers in my area and stayed on the phone with me if in the event the provider could not accept my insurance and or if they did not have availability. I always say it cost you nothing to be kind to someone ... and Ms. Tameko proved that today beyond any doubt!! THANK YOU THANK YOU THANK YOU!!! I am still smiling, thank you for being kind! Many blessings to you!

Alana Mosses is my mothers Clinical Coordinator. She came to see my mother yesterday. And shecworked with excellence. She is professional, compassionate. Patient, She explain everything to my Mom and me. I had several questions. And she answered everyone of them professional and with compassion. I highly recomend her for a promotion. Any questions about this review please call me (646) 271-8386

Cannot fault our account manager - Lisa has been brilliant!

Walter was very knowledgeable about the issue at hand. He stayed on the phone, connecting with other areas in the UHC system until the issue was resolved. He was apologetic for the confusion on my claim and assured me it would be fixed within a month. He was kind and understanding.

I want to thank UnitedHealthcare for the support you’ve given me over the years. They have always come through when I needed them, and the OTC benefit has truly helped me survive. It has made a real difference in my daily life, and I appreciate the care, consistency, and dignity they have provided.I live with many health issues, and throughout everything, UnitedHealthcare has always taken care of me. In all my years with them, they have only ever denied one claim — and that was due to a hospital billing error, not UHC. They have consistently supported me, and the OTC benefit has truly helped me survive. I appreciate UnitedHealthcare for being reliable, compassionate, and there when I needed them most.

I had the most wonderful experience with UHC today. A cardio office was trying to charge me almost $800. So I called UHC - confirmed it was a covered service. They took down all the information on the bill and CALLED THEM while I was on hold! UHC read them the check numbers and handled the entire thing. I love UHC

I love my united health insurance and I dearly appreciate my agent David Simms. The man goes above and beyond to make sure you have everything you need and all questions answered!