Tina S.
The toners and purple Shampoo and…
The toners and purple Shampoo and purple mask really work.
Response from uglyducklingcolor.comMay 30, 2023
Thanks so much for your review. We really appreciate it!

Real products for Real Hairdressers. The fastest, whitest toners. Bleach with Bond Protect. Lift Without Damage. Over 95 vibrant colors for professionals.
uglyducklingcolor.com (uglyducklingcolor.com) has 148 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Tina S.
The toners and purple Shampoo and purple mask really work.
Response from uglyducklingcolor.comMay 30, 2023
Thanks so much for your review. We really appreciate it!
Deborah R.
I ordered two tubes of hair color and the Developer only received the developer! Contacted you about my color and all I got was a refund ! That I didn’t request . Meanwhile my hair still needs coloring badly and I have no use for the developer without color Right?
Response from uglyducklingcolor.comMay 19, 2023
I’m sorry we have been out of stock on some of our colors due to heavy demand. We hope to get everything back in in the next month or so. As for the developer, yes I do agree that developer without the color is not much use & I am so sorry for that. We do of course offer full refunds on all returns within 30 days, so you may like to avail of that.
Beth M.
Great toner if you want a pretty white color. I have used Ion toner in the past and this is much better.
Jill S.
I absolutely loved the step by step instructions.
Response from uglyducklingcolor.comMay 13, 2023
Thank you!
Consumer
I am writing to express my dissatisfaction with the products that I recently received from uglyducklingcolor.com. Unfortunately, upon inspection, I noticed that the products were close to their expiration date, which was not what I was expecting when I made my purchase. I noticed it after colored my hair and there was no change in color. Customer services replyed to my email with an answer that I have to keep the products in its original bag & plastic container with the lid securely closed in order to extend shelf life. The customer service is horrible, I am very disappointed. Order reference BPPPYGRHC Products with expired date: 1x Pretty Pink Products with clearly nearing their expiration date: 2x Extra Light old Ash Blonde 10.1B 1x Brilliant Blonde Purple Shampoo 1x Brilliant Blonde Purple Masque Update 16.03.23 Today we got the second email from uglyducklingcolor.com : "You may return the products if you'd like but just make sure that they are unused, unopened, and in their original packing. Since this is an international order, you'll need to pay for your return shipping since we only offer free return shipping to all US orders." since I already try the products and the shipping back to them will cost me more than the products. A big no deal
Response from uglyducklingcolor.comMar 13, 2023
I am sorry to hear that. Most customers (who are hairdressers) are generally very satisfied with our products. We have looked up your order. Can you clarify which product it was that was close to the expiration and not what you were expecting? I notice that you purchased several totally different products...ash blue additive, pretty pink, 10.1b etc. I assume you did not use these together, as they produce very different and very specific results. They are intended for professional use, also. If you could reply with some more details that would be most useful to solving your case.
Suzanne I.
Excellent product and customer service Amazing the toner is got rid of any yellow/ orange strands
Revolution C.
Tried a slightly different color for a root smudge and so pleased with the results! Always dependable, great quality products and the best customer service anywhere!
Andrea
The products are excellent. The products make you hair feel good. It has been an excellent experience.