uglyducklingcolor.comReviews of uglyducklingcolor.com

I bought 8.1b which is supposed to be a light ash blonde. My hair was a medium brassy blonde from prior highlights. Now my hair is brown black, thanks to this dye, which I thought would cancel out the brass and lighten new growth. How do you end up with brown black hair when the box says it's light ash blonde? When I contacted customer service to tell them this, they told me this isn't blonde hair dye. How does that make sense when the word LIGHT BLONDE is in its name? It literally has the word blonde in its name! Huh??! At that point, I just gave up. Guess I'm stuck with this ugly, dark, aging hair color unless I want to go back to spending $100 at the hair salon.

I wasn't a fan of the toner. I'm pretty sad about it too because I seen on a online ad it was the best. Definitely not the best product. My hair was still very yellow and I followed the directions to a T.

I wanted to tone the gold tones in my hair so I used the blondify 10A Natural ash blonde with 20 volume developer & it did nothing at all to my gold tones. My hair was an 8 to begin with so I don’t know why it didn’t work. I was wanting a very light natural blonde with no gold tones. My natural undertones are gold so when I do go lighter, it brings out some of the goal times, especially by my roots, and I figured this toner would help but it did nothing.

I love the products it just takes forever to get it.

I love UD toners and conditioners and most of their silver/grey colors. Unfortunately, I had an epic fail with their pink...not once but twice. The color would not take on my hair and would not even change in the bowl with the conditioner. I thought it might be a defunct batch so I ordered another tube and same issue - interestingly, 2nd tube was the same batch number. My hair is platinum and always takes color extremely quickly. I asked them to send me a tube from a different batch but they said they had no other complaints so I could try a different color. Not very helpful. I'll continue to order their pearl toner but I had to turn to Feria for a smokey pink (took to my hair in seconds!)

I sent an email asked to contacting me before sending the order, but that never happened. The customer service is horrible. However the products are awesome. Thank you!