Jeremy M.
BUYER BEWARE
This hair and company is absolute GARBAGE! I requested a return/refund and sent them a picture of the return label with the address they provided. The return was recieved and signed for. The customer service department is now say they did not recieve the return and that "it was sent to the wrong address" because the delivery city was Hacienda Heights and not City of Industry. I let them know that Hacienda Heights and City of Industry share the same zipcode and that the package was in fact delivered to the correct address. They were refusing to give me my refund because they couldn't find the package. After 5 days of going back and forth through email, I called my bank and disputed the charge. This has been an absolute nightmare!



