UcraftReviews of ucraft.com

This whole experience has been frustrating. We bought a domain through them, but uh, we don't have access to it. Our card has been charged and everything. Don't bother trying to talk to customer support via the website, they're entirely unresponsive during normal business hours. I still have an unanswered message from 8 hours ago+. The website is a pain to customize for desktop and a pain to customize for mobile. We are going to go through another site because honestly? This is a waste of time and a mess.

Not good. Too costly for logos.

Ucraft has persuaded me to shun the bigger name web builders in their favour because of their personal and speedy support system. Sophia allowed me to download an image I was using on my website to use with my social media page. Ucraft really do go the extra mile! Thank you!

Fantastic program, but after finishing our website we discovered it is not accessible via Internet Explorer. I understand it is an old browser, but still quite some people using it...

Good for everyone for fast creating webpages.

Very easy to use!

I genuinely appreciate having a free landing page. That gets 4 stars. What loses 1 stars is that I find some of the restrictions too silly. I understand prohibiting the addition of new elements or new blocks to the existing free template, but it should allow flexibility with the existing elements. At the very least moving around text boxes or increasing/decreasing space between the existing elements.

Seriously disappointed with this platform. I wasn’t able to utilise the landing pages partly due to a misunderstanding on my part, about how they worked with an existing domain. When I tried to resolve this with support, they didn’t take the time to understand what I was saying and kept on repeating the same sentences. Poor social skills on their part, and the head of their chat support, Lena, was very unprofessional in her last interaction with me. I very rarely post negative reviews but the service I received was just terrible!