Jim H.
Great customer support, still difficult to use.
I have been using adobe's macromedia for many years to develop websites so I thought I would try UCraft for a change. They do have very nice templates, but I had great difficulty with certain aspects of the program. The good news is customer support is very good and quite responsive, the bad news is I had many many questions. After 5 days I still do not have the website that I want, but it is acceptably close. It's not sophisticated, in terms of modern websites, and the mobile representation of the site is not acceptable.