UcraftReviews of ucraft.com

was a Ucraft customer for 4 years. I used their platform to build and run the website for my social enterprise, a cloud kitchen here in Ireland. For the entire duration of those 4 years, they never once hiked my price. Not once. In a world where every SaaS company seems to creep up pricing every renewal cycle, Ucraft just quietly kept delivering. The platform itself did exactly what I needed. Clean, simple, reliable. No unnecessary complexity. It just worked. And whenever I needed support, they were responsive and helpful. I have recently had to move on because my business needs evolved and I now require a more integrated app and ordering system. That decision had nothing to do with Ucraft's quality or service. They were excellent throughout. To Gev and the team: thank you for 4 solid years. I genuinely respect what you are building and I hope you go from strength to strength. You deserve to. Companies that treat their customers with this kind of loyalty and fairness are rare, and people notice. 5 stars. No hesitation.

Thank you for asking. Being able to create everyday. Abie's Naturals Cincinnati abiesnaturals.com

You always have great customer service!

I absolutely love Ucraft! Outside of the ease they give to create your dream website, their customer service is superb! I just finished speaking with Ellen and she helped me with my website - something I could never have done on my own. They have this neat feature where if you give them access to your site, they can fix your problems. I also love their surprise deals, like Halloween promos and one free custom domain. I love Ucraft, you will really love them too!

I truly enjoy uCraft. Been site building here since 2021. The ability to customize your site's features goes beyond what any other website builder offers. I have absolutely pushed the limits with my creative content. It doesn't feel like work, in fact it's quite fun. I've been able to iterate without limit, organize my ideas, and build upon my company prototypes and assess engagement. SEO tools are helpful. Staff is knowledgeable and always willing to find efficient solutions to assist any issues that arrive. Prices are also reasonable and it seems their products are ever-evolving, all while the initial products are not being phased out and still accessible and still impressive in their offerings! Much constructive details and instructions are available in help sections and even from the forums from other customers' experiences -once you encounter a fork in the road, you won't be lost for long as the directives are certainly user-friendly and simple to understand. The company is also quite generous with their server space and specialized functionalities. Suits all my purposes. I've been challenged to learn some coding and uCraft has definitely supported my understanding of website innerworkings. I won't go anywhere else :) Happy here.

I'm giving it a 5-star rating for now, based on my ridiculously fast process of website creation, ecommerce features, reasonable price, and the amazing support I received when I got frustrated with some feature (my fault). They will be super patient walking you through it. Amazing so far. And should I mention that you can connect your own domain during the trial? That's not something other website builders allow.

Love their customer support they’re always there when I have a question!

Ucraft has been so affordable, easy to use, and accessible. The site reminds me of some of the first and most helpful website building companies from the early 2000's. While the technology seems like it is not completely fleshed out, and some rare glitches occur from time to time, the customer response and customer service team is swift to reply and help out with anything. The company also has a very complete self-service center that allows you to see if you can fix or change things the way you want them all yourself. Excellent job, ucraft. I hope to be a long-time customer.