UcraftReviews of ucraft.com

I truly enjoy uCraft. Been site building here since 2021. The ability to customize your site's features goes beyond what any other website builder offers. I have absolutely pushed the limits with my creative content. It doesn't feel like work, in fact it's quite fun. I've been able to iterate without limit, organize my ideas, and build upon my company prototypes and assess engagement. SEO tools are helpful. Staff is knowledgeable and always willing to find efficient solutions to assist any issues that arrive. Prices are also reasonable and it seems their products are ever-evolving, all while the initial products are not being phased out and still accessible and still impressive in their offerings! Much constructive details and instructions are available in help sections and even from the forums from other customers' experiences -once you encounter a fork in the road, you won't be lost for long as the directives are certainly user-friendly and simple to understand. The company is also quite generous with their server space and specialized functionalities. Suits all my purposes. I've been challenged to learn some coding and uCraft has definitely supported my understanding of website innerworkings. I won't go anywhere else :) Happy here.

Good and timely customer service, issue revolved quickly

Very nice support with Elen. Hope she will guide me until i finish the project. Thanks

I'm giving it a 5-star rating for now, based on my ridiculously fast process of website creation, ecommerce features, reasonable price, and the amazing support I received when I got frustrated with some feature (my fault). They will be super patient walking you through it. Amazing so far. And should I mention that you can connect your own domain during the trial? That's not something other website builders allow.

Love their customer support they’re always there when I have a question!

I have been using adobe's macromedia for many years to develop websites so I thought I would try UCraft for a change. They do have very nice templates, but I had great difficulty with certain aspects of the program. The good news is customer support is very good and quite responsive, the bad news is I had many many questions. After 5 days I still do not have the website that I want, but it is acceptably close. It's not sophisticated, in terms of modern websites, and the mobile representation of the site is not acceptable.

Really bad product and service. It charged cost from me but I can not use the product, and the website always had problem loading the right page. What it always does is to lead you to the payment page and it will only wants to get money from you but does not provide any service. The 24/7 support is just a joke, when you have a problem, you can not find anyone from the support team, neither a reply. I do not recommend and will add this company to my black list. Feel really angry, because I cannot get my money back.

Not helpful enough, not really giving a viable option for a matter where I specifically described my request, regarding showcasing a product configurator, with a mandatory upload feature (which by the way it is an option in the dev tab), which simply won't work. I've been referred to use a form type instead of the product configuration from Ucrafts eshop